Customer Service Sales

Autumn M. McDermott

*************@*********.***

***** ****** ****** *******, ** 92336

Cell 810-***-****

OBJECTIVE

To secure a challenging position in a growing company that allows me to

promote individual opportunity and professional growth while making

positive contributions to the organization.

EMPLOYMENT HISTORY

November 2009 EGR Incorporated - Automotive Accessories Manufacturer/OE

and Aftermarket

To Current Ontario, California

Buyer and Supplier Management Coordinator -

. Review, analyze and schedule twice weekly MRP

requirements, firm demand and OE automotive forecasts

. Manage all purchases, cancellations and reschedule in

and out

. Support managers updating line down, priority and

back order situations

. Resolve issues with shipping and accounts payable

. Ensure production schedules align with sales

requirements

. Schedule orders within the factory based on material

and production capacity requirements

. Ensure prevention of excess and obsolete inventory

. Created timelines and checklists of components to

ensure smooth transition of new product introduction

to volume released manufacturing

. Planned and procured all material to support new and

current product transitions

. Manage inventory to ensure continuous on-time

delivery

. Communicate with engineering and suppliers to resolve

part discrepancies

. Negotiate supplier pricing, terms and contracts

June 2008 U.S. Merchants - Packaging Manufacturer for Costco and

Sam's Club

To November 2009 Manufacturing Facility, Ontario, California

Program Manager - Managed several National accounts with

their packaging designs, quotations, artwork and supply

chain. Reviewed and prepared each bill of material and

customer quotation. Procured all of the necessary raw

material needed for each bill of material. Negotiated

pricing with suppliers. Point person for scheduling the

receipt of all raw material, production and shipment of

product. Customer Service liaison for all quality issues,

shortages and expedites. Responsible for the analysis of

all safety stock items.

October 2005 Empire Electronics - Tier 1 and Tier 2 Automotive

Electronic Wire Harness Supplier

To May 2008 Corporate Office, Troy, Michigan

Buyer, Materials Analyst, Program Management - Responsible

for the analysis, selection and procurement of all raw

materials required for the manufacture of automotive

electrical wiring harnesses. Key customers are Daimler

Chrysler, GM, Ford and many other tier

manufacturers/customers. Reviewed and analyzed all quoted

bills of materials. Researched, evaluated, and selected

Suppliers and Subcontractors. Negotiated and established

long term Supplier pricing. Negotiated a significant

annual material cost save of over $200,000 for a large TRW

(Ford) horn assembly. Acted as the Supplier liaison for

all expediting of tools and electronic components as well

as coordinated all prototype and new job build samples for

four Project Management teams.

June 2002 Elliott Group International, Incorporated - Automotive

Adhesives Supplier

To October 2005 Corporate Office, Auburn Hills, Michigan

Inside Account Representative, Purchasing - Managed the

scheduling of EDI releases, material control,

shipping/receiving, customer service and purchasing for the

accounts of Daimler Chrysler, Yazaki, Lear Corporation and

several other tier customers. Analyzed safety stocks for

each customer, expedited critical material, initiated and

tracked all request for quotes. Assisted manufacturing

with customer concerns in the development of major wiring

assemblies for the automotive industry. Assisted in the

development of systems within the organization.

January 1998 Creative Foam Corporation - Tier 1 and Tier 2

Automotive Foam Supplier

To June 2001 Corporate and Manufacturing facility, Fenton,

Michigan

Inside Account Representative, Program Management,

Executive Administrator - Responsible for the coordination

of all activities, to include inside sales, customer

service and program management, related to pre-production

and production of foam die cuts and door water shields for

the automotive industry. Accounts assigned were Daimler

Chrysler, Valeo, Delphi and Lear Corporation. Coordinator

for monthly and quarterly sales reports, sales meetings,

contract and quotation preparation.

March 1992 Pac Fab Fabrication, Incorporated - OEM Metal Stamper and

Consumer Products

To August 1997 Corporate and Manufacturing facility, Ontario, California

Inside Sales and Marketing Manager - Managed the customer

service, scheduling,

and marketing departments for the company with 50 million

dollars in sales. Initiated and

tracked all request for quotes. Assisted and supported

quality, purchasing and manu-

facturing within the organization. Assisted manufacturing

with customer concerns and

expedites with the manufacturing of automotive and

commercial metal stampings. Managed and coordinated all of

the consumer products trade shows with Ace Hardware and

True Value Hardware. Coordinator for monthly and quarterly

sales reports, sales

meetings, and annual golf tournament.

December 1986 Contractors Steel- Structural Steel Contractor

To September 1991 San Marcos, California

Executive Administrative Assistant - Executive

administrator to the President.

Scheduled travel arrangements, executive clerical support,

accounts receivable and payroll.

October 1985 Magic 102.1 FM Radio - Broadcasting

To December 1986 Adult Contemporary Radio Station, Oceanside,

California

Traffic Manager and Co-Op Advertising Coordinator -

Responsible for the direction

of on air local and national advertisements. Assisted on

air staff with live remotes and

promotions. Coordinated the co-op advertising for the

station.

September 1983 John D. Santaniello, M.D.

To September 1985 Orthopedics office, Upland, California

Receptionist

EDUCATION

Graduated from Upland High School - Upland, California

Completed Supervisory and Presentation Skills seminars -

Fred Pryor Seminars (1995)

Completed SPC Training - NSG Incorporated (1996)

Proficient in Microsoft Office

Strong written, verbal and communication skills

Effective analytical and negotiation skills

Intermediate Excel - Fred Pryor Seminars (2011)

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