Customer Service Sales
Resume:
P oppy J. Near
Zephyrhills, Fl 33541
Phone: 813-***-**** Email: *********@*****.***
Objective:
To obtain a position as a Patient Service Representative, using all of my professional skills, licenses and qualifications.
Qualified By:
• Currently possess a CDL Drivers License with B and P endorsements
• Experience driving various smaller equipment including Fork Lifts and Zero Turn Mowers
• Very knowledgeable and alert to equipment, regulations and ensuring all check points are
properly operating for driving, as well as all human safety
• Ten years of Customer Service and Sales experience as well as unique problem solving
techniques
• Proven ability to create new and effective trends to handle irate customers and resolve the
issues in a timely manner, favorable for customer and company
• Ability to understand technical, legal and contractual language, along with the knowledge
of how to properly document and convey information professionally to the consumer
Experience:
Ottobock Orthopedics
Patient Service Representative (PSR): Zephyrhills, Florida Dec. 2012 - Present
Provide durable medical delivery patients and hospitals. Instruct patients and hospital staff on use of equipment and
complete all documents in a clear and timely manner. Promote the company and any new sales leads that might be
profitable for the company. Resolve any issues regarding the use and operation of the medical equipment that is
beneficial for the consumer and company. 30% of time on phone with patients, 10%scheduling route, 60% face to face
with patients resolving and instructing usage of equipment etc, independent work but also a team player.
Pasco County Schools
Bus Driver: Zephyrhills, Florida August 2007 - Dec 2012
Provide daily care for children of all ages and ensure their safety to and from school. Complete a daily check on the
school bus to ensure all mechanical devises etc. are running properly and Safely at all times as well as keep a
structured and orderly bus. In addition, I maintain all logs needed and ensure that all timeframes are met.
New River Realty: Zephyrhills, Florida September 2003 - Present
Realtor:
Promote and solicit new sales leads. Draw up contracts and legal documents needed for the sale and/or purchase of a
home. Inform my clients every step of the way of the next process as well as any legal matters and documentation
needed throughout the process. Negotiate sale prices profitable for both buyer and seller. Assist Mortgage Brokers,
bankers, lawyers and clients with all laws and adjustments from start to finish and make sure all paperwork is properly
completed.
SunCoast Medical Supply, Zephyrhills, Florida March 2000 - September 2003
Customer Service & Sales:
Provide Customer Service with all store items and dress store windows. Instruct customers in the use of Medical
Equipment and discuss some of the insurance guidelines with patients on items such as wheel chairs, lift chairs,
oxygen equipment, etc. Promote and solicit new sales both profitable for the company and beneficial for the consumer.
Thank You,
Poppy Near
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