Customer Service Home Health

Claudia Minzie

***-** ******* ****, **** Elmhurst, NY 11369 Cell: 646-***-**** Email:

*********@***.***

Skills and Qualifications:

Certified Home Health Aide, direct patient care experience ; cashiering and customer service

work experience; effective communication and interpersonal skills, ability to write notes and

follow through with instruction from physicians; computer literate, data entry and Internet

navigation skills

Work Experience:

Amazing Home Care Bronx, NY Home Health Aide

01/12-10/12

1 Caring for patients in their home.

2 Assist with meal and nutrition, and assist with personal care.

3 Provide light houskeeping, companionship and conversation.

4 Assist with travel.

City of New York/Parks and Recreation, Bronx, NY Seasonal Groundskeeper

05/11-12/1111/05

3 Checked playground equipment for damage; reported needed repairs to supervisor

4 Flagged hazardous materials, sweep, rake, and collect leaves and debris for pick up

5 Addressed patrons questions and concerns

Self Employed Bronx, NY Child Care Provider

01/09-04/11

6 Performed housekeeping duties, such as cooking, cleaning, and general house work

7 Maintained a safe play environment for the children

8 Observed and monitored children behavior and play activities

9 Escorted children to and from medical and personal appointments

NY Presbyterian Cornell, NY, NY Patients Transporter

08/08-11/08

10 Bathed, groomed and prepared patients for surgery, treatment or examinations

11 Safely transported patients to treatment units, using a wheel chair or stretcher

12 Cleaned rooms and changed the linens

Macy’s, NY, NY Sales Associate

10/00-11/07

13 Assisted customers in the jewelry department with selection of merchandise

14 Operated electronic cash register; tallied out register at the end of each shift

15 Maintained knowledge of current sales, promotions and policies regarding payments,

exchanges and security practices

16 Greeted customers entering establishment and provided excellent service

Silverwing Food Corp, NY, NY Cashier

05/99-02/02

17 Answered and resolved customer’s questions and concerns

18 Issued receipts, refunds, credits or change due to customer

19 Met weekly sales quotas and provided excellent customer service

Education:

Allen Home Care Agency, Bronx, NY

Home Health Aide Certificate-2011

Interboro Institute, NY, NY

Major: Accounting-2006-07

Accrued 19 credits

Flushing High School, Flushing, NY

Diploma -1998

A host of excellent professional and personal references available

Contact this candidate