Manager Process Improvement

REIGNER (Ray) ZIWU

**** ***** ****

Mississauga, ON

Tel: 905-***-****

Cell: 587-***-****

E mail: *****@*******.***

PROFILE:

. 13years experience in the Brewing industry, 5years of the Food and

Pharmaceuticals industry.

. Experience in unionized and non-unionized environments, of various

food and beverage processing and packaging (Bottling and Canning)

industries.

. Implemented and ensured compliance of HACCP, GMP, SOP, LEAN, JIT,

KAZEN and 5S.

. Professional Communication skills include fluency in English and

Russian.

. Computer skills: Microsoft Office, SAP, Excel, AS400, Kronos,

Maximo, Power Point, Visio, MS Project

EDUCATION:

. Post graduate Certificate

Business Process Management Program, Sheridan College,

School of Business 2011- 2012

. Master of Science in Process Engineering

(Food Processing)

Kuban State University of Technology, Russia, (York University

Evaluated)

EMPLOYMENT HISTORY

Process/ Methods Analyst

Sperry Drilling Division of Halliburton, Edmonton, AB

2012- Present

. Gathered and documented (operational and functional) project

requirements using standard tools and modeling techniques

. Conducted detailed analysis of end-to-end business processes

(current and future state), process definition, workflow mapping

. Collected and analyzed customer data in relation to projects and

tools usage.

. Analyzed maintenance data and tools success and failure reports

. Modeled and mapped operational and maintenance processes (As is) and

presented process maps to stakeholders

. Documented existing processes, documented processes to be developed

and created roadmaps for implementation.

. Conducted meetings, interviews of technicians and supervisors to

evaluate processes and work methods

. Reviewed documents

Business Process Analyst, (Capstone Project)

01/2012- 04/2012

Children's Aid Society, Burlington, ON

. Executed process improvements enhancements by coordinating with

multiple functional areas

. Conducted detailed analysis of end-to-end business processes

(current and future state), functional design, process definition,

business process and business workflow mapping

. Conducted meetings, interviews, reviewed documents

. Developed and administered surveys, summary reports and project plans

. Documented existing processes, created roadmaps and documented

processes to be developed and implemented and identified the gaps

. Gathered and documented business and functional requirements using

standard tools and modeling techniques

. Worked with business units to overcome conflicts in requirements and

arrive at common solution

. Conducted gap and ROI analyses, business impact assessments and

helped create business cases

. Monitor and communicate the results of process improvement projects

and initiatives

Packaging Supervisor

Sept 2007 to April

2011

Sleeman Breweries Ltd, Guelph, ON

. Worked closely with Maintenance team on new programs, materials and

project implementation.

. Worked closely with the Laboratory, purchasing and sales departments to

ensure business effectiveness.

. Suggested redesigning of the packaging lines, implemented 5s programs

and Lean manufacturing projects.

. Used Kaizen methodology in process improvement.

. Ensured efficient running of production lines to meet planned product

mix

. Ensured line reliability to minimize downtime and loss.

. Participated in Process mapping and design for improvement

. Lead team to achieve company set goals in various identified areas

(KPIs), correcting deviating trends

. Ensured material availability and readiness

. Ensured that any materials likely to hold up production are

followed by procurement and delivery expedited.

. Trained and coached employees, set expectations and reviewed

performance periodically

. Developed and modified annual packaging plans

. Carried out non-conformance investigations to determine root causes.

. Scheduling maintenance and production to minimize operations

downtime

. Trained staff on H&S policies and procedures and ensured compliance

. Prepared injury reports for WSIB reporting

. Ensured proper and timely documentation of materials received from

warehouse and finished goods transferred.

. Scheduled and conducted regular inventory analysis and physical

counts.

Production Supervisor

Canada Bread Division of Maple Leaf Foods, Toronto, ON www.mapleleaf.ca

Jan 2006 - Sept 2007

. Ensured attainment of set schedules and production targets whiles

minimizing waste

. Used Kaizen methodology in process improvement.

. Worked on small to medium capital project management.

. Ensured efficient running of production lines to meet planned product

mix and set company goals

. Ensured line reliability to minimize downtime and loss.

. Minimized overall inventory value.

. Implemented the identification and codification of inventories

. Ensured accuracy of data in system including location, quantity on

hand, value,

. Create procedures and reporting for the effective management of

inventory.

. Lead team to achieve company set KPIs, correcting trends that were

likely to compromise set financial targets

. Implemented health and safety programs and ensured compliance

. Prepared production and employee schedules

. Team building, coaching, and personal growth development of team

members

. Ensured efficient running of production line(s) to meet production

schedules

. Ensured proper implementation of SOP's and GMP's

. Ensured all customer orders are appropriately packaged and shipped

promptly, accurately and with all necessary documentation.

. Ensured all materials are received promptly and accurately.

Packaging Line Leader

Taro Pharmaceuticals Inc. (Canada), Brampton, ON www.taro.ca

Oct 2002 - Jan 2006

. Ensured efficient running of packaging line(s) to meet production

schedules

. Ensured proper implementation of SOP's and GMP's

. Documented Packaging, cleaning and sanitization records

. Ensured proper cleaning, sanitization and timely changeover of lines

. Trained, Coached and Ensured good working relation among team members

. Recommended process improvement steps

Heineken Breweries Ghana Ltd1992 - 2001

HEINEKEN LIMITED - Ghana Breweries

http://www.heinekeninternational.com/GhanaBreweriesLtd-Ghana.aspx

Assistant Technological Controller & Quality Control Manager

(2000 - 2001)

. Prepared departmental budget

. Managed laboratory activities and staff and Developed quality control

schemes

. Ensured compliance of raw materials and finished goods to

specification

. Coordinated laboratory reporting activities of two brewery

locations

. Ensured the observation of general cleanliness of brewery.

. Ensured high plant performance in relation to environment, safety

and health standards

. Planned and organized activities to bring product quality assurance

to the production floor

. Liaised with environmental protection agencies to ensure compliance

with environmental norms.

. Initiated monitoring of environmental parameters by the brewery

. Introduced a program to educate sales representatives on product

handling and quality

. Re-organized laboratory and reduced labour (FTE'S)

Packaging Manager

(1999 - 2000)

. Managed Packaging activities and staff. Planned and Coordinated all

shifts in the department

. Prepared, implemented and monitored departmental budget

. Worked on small to medium capital project management.

. Researched and recommended equipment and machinery to be purchased and

installed

. Mapped processes, determined improvement gaps and implemented

continuous improvement programs

. Planned maintenance schedule for packaging lines

. Developed and implemented plans to efficiently use materials labour

and equipment to meet production targets

. Prepared, monitored and controlled departmental budgets

. Monitored plant performance against established budget and quality

standards

. Promoted high level of excellence in production activities. Resolved

employee conflicts

. Monitored and ensured cost effectiveness, reduction in energy and

utility waste, as well as in loss of man-hours

. Introduced use of sedimentation tank to enable cleaning chemical re-

use

. Implemented measures to reduce water consumption.

. Improved upon line performance and efficiency by implementing

continuous improvement programs

Assistant Packaging Manager / Inventory Coordinator

(1997 - 1999)

. Planned and coordinated all shifts in the brewing and packaging

departments

. Established departmental goals and tracked meaningful departmental

measurements and reports

. Analyzed reports, measurements and external benchmarks to identify

opportunities for continuous improvement

. Monitored raw and packaging material stock levels at two brewery

locations

. Monitored and controlled inventories

. Monitored product stocks and stocks in progress (undergoing

fermentation and maturation)

. Scheduled and Monitored maintenance for forklift trucks

. Planned and organized returnable bottle retrieval from customers

. Supervised receiving and shipping of goods

. Mapped and designed processes for improvement

. Redesigned process lines to improve efficiency and reduce energy

consumption

Shift Brewing Supervisor

(1992 - 1997)

. Developed sampling and programs, to maintain standards of raw

materials, intermediary and final products

. Recommended and designed processes and process lines for improvement

. Developed Stout brew

. Coordinated and directed all activities of the shift (i.e. brewing,

cellar, laboratory and supporting services.)

. Prepared mash bills and supervised production floor

. Ensured timely and accurate brewing practices and wort treatment

. Ensured good safety practices in the brew house and cellars

. Ensured and monitored effective retrieval and collection of CO2 from

fermenters

. Monitored yeast harvesting and propagation as well as wort pitching

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