Customer Service Assistant
Resume:
MARIA GRACIA DOCDOCIL
HOUSTON, TX 77094
abr3p3@r.postjobfree.com
OBJECTIVE: TO BE ABLE TO WORK AS AN ADMINISTRATIVE ASSISTANT
Computer skills include Windows, MS Office ( Word, Excel, PowerPoint,
Access)
. ORACLE,SQL ENERGIZER, LOTUS NOTES, Outlook, Express, Internet Explorer
. Strong customer service and problem solving skills
AREAS OF ACCOMPLISHMENTS
Business Management
. Coordinated all aspects of daily operation for designing
and marketing on jewelry parts. Scheduled and organized
the proper timing of jewelry parts to be design.
. Market the jewelry and accessories to different
boutiques and other business associates.
Trade Pricing Analysis
. Maintained online website bulletin of crude oil prices
in the computer using excel program. Prepared and
distributed reports of daily crude oil prices to the
traders.
. Handled telephone inquiries about oil prices from other
oil companies. Calculated average oil prices for the
Enron Oil Trade Transportation.
Office Administration
. Prepared and maintained interview schedules for the
renters.
. Managed calendars, excellent customer service and
communication skills
. Reported cancellation of interview to the supervisor.
Prepared files to the counselors.
. Opened, sorted and distributed incoming correspondence,
including faxes and email
. Prepared advertising brochures and mailed to the
customers. Provided telephone assistance for customers
inquires. Deposited total sale money of the company to
the bank.
. Entered HRIM information of Weatherford employee
evaluation into a computer database network, and
recorded data that are not updated using Excel program.
Programming
. Made telephone calls and confirmed receive records from
consulting agency. Entered mailing list records into a
database program. Uploaded and downloaded program of
the patient's records.
. Composed and converted mailing list MW210 program using
QUICKJOB program. Checked and counted quantity of
converted records.
WORK EXPERIEINCE
PDS Technology -Assigned in Weatherford -,Houston, Tx Data Entry Operator
10/2012-10/2012
Mafet's Catering Business New York, NY Office Assistant
06/2008-08/2012
BTW Program Assigned in DECAS and Dept. of Aging Office Assistant
06/2006-06/2008
Mary Grace Jewelry and Accessories New York, NY Marketing Manager
01/2001-06/2006
Enron Oil Trade & Transportation Houston, TX - Pricing Analyst
08/2000-01/2001
City of Houston Housing Authority Houston, TX - File Clerk
10/1998-06/2000
Bank and Estate Liquidators, Houston, TX - Office Assistant
08/1997-10/1998
MHMRA of Harris County, Houston, TX - Data Coordinator
02/1997-08/1997
Tabs Direct, Houston, TX - Programmer
04/1995-08/1996
EDUCATION: Bachelor of Business Administration, major in Computer
Information Systems
Contact this candidate