Manager Management

JEFFREY S. WEITZEL

**** ***** **** ******, **** *4321 ? HOME 571-***-**** ? CELL 321-***-****

? **********@*****.***

CAREER FOCUS

Emergency Medical Services Management

Project Management ? Operations Management ? Paramedic

Objective

To secure a management position in EMS where experience and professionalism

are valued.

Qualifications Summary

Results-oriented and energetic manager with proven ability to tackle

diverse challenges with creativity and vision to support Department of

Defense missions in the Middle East. Consistently commended for

professionalism and outstanding performance with excellence in assessing

organizational challenges and creating solutions. Recognized as a strategic

thinker and passionate, true leader.

EMS DIRECTOR

Comprehensive Health Services Middle East, LLC Department of State

June 13 2011- Present Baghdad, Iraq

. Created a system of care for EMS patients using 21 ALS Ambulances and 96

EMT'S implementing ALS Protocols and QA/QC procedures

. Taught weekly medical and trauma trainings

. Implemented phase-in schedule, project spend plan and created standard

operating procedures/guidelines for internal administrative management of

EMS contract

. Ensured contract deliverables such as quality control plans, technical

training plans, and cost reporting schedules were accurate and timely

. Coached, counseled, mentored and provided developmental opportunities to

enhance employee performance and expand the capabilities of first-level

managers and others within their department to clarify expectations

. Proactively communicated with employees, peers, and customers. Kept

others informed by communicating project status, conducted team meetings,

provided presentations and listened to employee concerns and suggestions.

Implemented strategies that promoted open and honest communication within

the department

. Measured performance to plan for multiple projects while holding first-

level managers accountable for achieving goals

Program Management

Deputy Program Manager /Paramedic Deputy Program Manager, Comprehensive

Health Services, Middle East, LLC, Kuwait City, Kuwait (6/2009- 6/2010)

Responsible for $19+ million Emergency Medical Services Department of

Defense contract - providing 85+ staff for 17 ambulances on military

installations located in Kuwait.

. Mobilize/train 85 EMS personnel for transition with incumbent military

personnel EMT's

. Communicate contract statement of work to managers to ensure deliverables

such as quality control plans, technical training plans, and cost

reporting schedules are accurate and timely.

. Implement phase-in schedule, project spend plan and create standard

operating procedures/guidelines for internal administrative management of

EMS contract.

. Set up internal quality assurance controls/guidelines to ensure contract

compliance.

. Implement work schedules, counsel, manage, and provide feedback on

employee work performance - empowering staff and employees to provide

ideas and input on current programs and job performance.

. Negotiated $500K+ annual cost savings for housing and $42.5K annually on

transportation.

. Established strategic transition plan from concept to implementation to

transition employees to new sub-contractor

. Created numerous internal control mechanisms for management/staff to

conduct internal audits, update records and track personnel/company

actions.

. Maintained training databases, consolidated/analyzed data, prepared long

range training calendars, obtained resources, developed semi-annual

briefs, and prepared bi-monthly training seminars to identify strengths

and weaknesses of planning and execution phases of training.

. Interpret and communicate statement of work with weekly blocks of

instruction to management and staff to ensure compliance and transparency

are maintained to Contracting Officer Representatives.

. Establish partnerships

. Developed and implemented integrated departmental plans to ensure

business, technical and customer requirements were achieved. Assigned

authority and responsibilities to first-level managers to execute plans.

Reviewed execution plans, made appropriate adjustments, and resolved

issues. Developed and advanced business cases that supported the

deployment of and continuation of projects and processes.

. Coach, counsel, mentor and provide developmental opportunities to enhance

employee performance and expand the capabilities of first-level managers

and others within their department.

. Influenced the development of strategies, goals, and objectives. Measured

performance to plan for multiple projects while holding first-level

managers accountable for achieving goals.

Paramedic - Level 1 Trauma Center

Paramedic- Metro health Level 1 Trauma Center Cleveland, Ohio 2006-2009

. Perform direct patient care on neonates, infants, toddlers, school aged

adolescents, adults and geriatric patients with duties to include; vital

signs, 12 lead EKG, CPR, O2 therapy, oral, nasal, and ET suctioning

urinary catheters and gastric tubes, IV access with saline caps, applies

splints to extremity FX's,

. Assist in trauma resuscitations and numerous emergency situations.

Firefighter/Paramedic/fire Inspector

Firefighter/Paramedic/Fire Inspector, Fairlawn Fire Department, Fairlawn,

Ohio 1999-2007

. Provide definitive paramedic care to the community along with neighboring

communities. Fire suppression, daily equipment checks, daily Fire & EMS

training. Station chores, interaction with the public & local schools,

CPR training to fire department personnel as well as local high school

students. Shift commander for 24 hr shifts.

Shipping/Receiving foreman

Shipping/Receiving Foreman, Plastic Process Equipment, Macedonia, Ohio 1990-

1998

. Supervised 15 employees responsible for processing/shipping orders

received by the sales department. Was also responsible for design and

startup of new warehouse in Tampa, Florida, where I trained new employees

on operating procedures, fundamentals & logistics of the company.

Education

. EMT-Basic, Stark State 1998, N. Canton,Oh

. EMT-Paramedic, Summa Health System 1999, Akron, Oh

. Firefighter Academy, Cuyahoga Community College 2000, Parma, Oh

. Fire Safety Inspector, University of Akron 2002, Akron, Oh

. Advanced Supervisory Skills, Kent State University 2004, Kent Oh

. Computer Basics- Microsoft Word, Excel, Power Point, Access, Stark State

2004

Certifications

NREMT - Paramedic ? ACLS Instructor ? PHTLS ? BLS Instructor ? PALS ?

EVOC Trainer ? NIMS 100,200,700,800 ? TIPS ? Firefighter II ? Haz- Mat

Operations ? Ice Rescue ? Advanced Supervisory Skills ? NFA Incident

Command School ? Fire Safety Inspector

Key Core Competencies Include:

. Program Management

. Project Administration

. EMS Training Officer

. Multi-Site Management

. Transition Implementation

. Problem & Conflict Resolution

. Dept. of Defense Contracts

. Logistics

. Resource Planning & Execution

. OSHA Officer

. Strategic Planning

. Health &Safety Committee

ACTIVE SECRET CLEARANCE (MRPT) Dept. of State

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