Medical Billing Customer Service

Teresa Perez

**** *. **** ******, ******, CO ****1

720-***-**** ~ *******@*******.***

OBJECTIVE - To obtain a position that is challenging and will utilize my

business, organizational, computer, and interpersonal skills.

SUMMARY - Reliable, conscientious, hard-working employee; very

professional; work well under pressure; quick learner.

Areas of strength in the following:

- Microsoft Word - Customer Relations - Medical Collections -

Medical Billing - Accounting

EXPERIENCE:

Rivera HVAC October 2011 -

Present

Bookkeeper

- Create payroll checks and pay suppliers.

- Enter cash expenses and reconcile business checking account through

QuickBooks.

- Verify information to prepare financial reports.

Mountain City Meat Company

September 2006- October 2011

Customer Service Account Manager

- Processed claims, credits, and pricing disputes for Sysco Food and

various other national accounts.

- Sent out Price Lists and order confirmations.

- Responsible for all pricing, revenue, ship and delivery dates.

- Entered orders in a timely fashion and met all lead time requirements.

- Liaison between shipping/carrier and customers.

- Communicate effectively with internal as well as outside customers.

- Entrusted with providing one-on-one training with new Account Managers.

Centennial Rehabilitation Associates June

2004-September 2006

Medical Billing Coordinator

- Processed and maintained accounts above satisfactory levels.

- Strong communications both written and verbal with insurance companies

regarding delinquent accounts.

- Medical Billing and Collections of Health Insurance, Workers Compensation

and Liens.

Pinnacle Medical Billing October

2000-May 2004

Medical Billing

- Worked all accounts receivable 90 days old monthly for all commercial

payers and workman's compensation.

- Responded to payer correspondence and denials as appropriate.

- Worked patient accounts until completion, and called patients, hospitals,

and surgeon's offices to update demographic data.

- Maintained a vigilant review of all claims and billing issues with regard

to compliance.

- Responsible for collecting payments from self paying patients, making

payment arrangements and monthly collection write offs.

- Entered all doctor charges for anesthesiologists including obstetric and

pain.

- Answered and directed telephone calls from patients, payers, and

physicians.

WSI Temporary Agency May 1999-

September 2000

Quest Diagnostics/ Accounts Receivable Collections

- Maintained and processed accounts receivable payments.

- Coordinated follow up payments on all commercial accounts.

- Handled both written and verbal communication with past due accounts.

HealthOne MRO January 1997-

May 1999

MRO Administrator

- Worked with multiple clinics to process drug screen results, following a

strict chain of custody.

- Handled sensitive interaction with prospective employers with regard to

drug screen results.

- Updated patient records.

EDUCATION:

Heritage College Graduated:

1996

Certificate in medical billing/claims processor.

Ranum High School

Graduated: 1994

Contact this candidate