Sales Customer Service
Resume:
Robert Gonzalez
Laredo, TX ***46
USA
Home: 956-***-****
Cell: 956-***-****
**********@*****.***
Experience
I'm a sales representative, quota-surpassing with a history of exceeding employer expectations across diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base.
Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.
I'm a tenacious negotiator and closer; excellent in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new products.
J C I Contractors
Sales Rep
Brownsville, TX
January 2012 - 08 2012
Here I was responsible for contracting home for New Construction, Complete Renovations, and Insurance Repairs. I also some times supervise job sites when repairs were out of town, or in Laredo. I would purchase materials necessary for each job site as needed. I would keep track of receipts, and file as per contract file.
Icon Builders
Sales Rep
Laredo, TX, USA
March 2011 - 08 2011
At icon builders I was responsible for selling new homes. I was also responsible for finding the right mortgage companies, for the customers. I would show them property locations, and possible floor plans for those properties close the sales buy getting Ernest money, and contract signed. One of the most important services I gave my customers at this time is that I help them fix, or raise their credit scores to qualify for a home.
REAL ENERGY
Sales Rep
Houston, TX
August 2010 - 12 2010
Sales Representative
I solicited business for major energy providers. Managed customer accounts, built positive relationships with customers and grew account base within territory with good sales results. I served as integral member of team that delivered consistent sales. Have extensive training for sales, customer service and relationship-building excellence. I consistently exceeded recognition as one of the top reps, always willing to go the extra mile.
KRK HOMES
Sales Rep.
Laredo, Tx USA
March 2010 – 8 2010
At KRK Homes I was responsible for selling new homes. I was also responsible for finding the right mortgage company, for the customers. I would show them property locations, and possible floor plans for those properties close the sales buy getting Ernest money, and contract signed. One of the most important services I gave my customers at this time is that I help them fix, or raise their credit scores to qualify for a home.
Gonzalez Real Estate Invs.
Owner
Laredo, TX, USA
March 2007 - 10 2009
I started this company with the intent to especially help people with low income. I was remodeling, and building new homes. Hiring workers to work for me that are honest, good workers that finish projects. One of the most important services I gave my customers at this time is that I help them fix, or raise their credit scores to qualify for a home.
Convergys
Customer Serv. Rep.
Laredo, TX, USA
June 2006 - 12 2007
This was a call center for compass cable company. I would answer incoming calls, and help callers help troubled shoot converter boxes over the phone. I was also responsible for taking their payments over the phone, plus sell, advice on new plans, and services to help save customer money.
Icon Builders
Sales Rep
Laredo, TX, USA
August 2005 - 11 2006
At icon builders I was responsible for selling new homes. I was also responsible for finding the right mortgage, for the customers. I would show them property locations, and possible floor plans for those properties close the sales buy getting Ernest money, and contract signed.
Southwestern Bell Wireless
Sales Rep.
Laredo, TX, USA
June 1999 - 9 2001
I was responsible for retail sales, cashier, inventory, tech support, & deposits for my location. I would help others make their quotes, review their paperwork to make sure everything was complete. I attended two Sales & Customer Service seminars in San Antonio with this company. In the time I worked there, I had zero deactivated accounts almost every month, which is rare.
Education
United South High School
High School Diploma
Laredo Community Collage
Laredo, TX USA
Major: Real-estate
I do have some college hours, but did not get a degree; I went the real-estate route. I took Law of Contracts, Real-estate Appraisals, and Law of Agency, all three month courses in three weekends.
I have completed Law of Contracts, Real-estate Appraisals, and Law of Agency.
Other Job Related Skills
Serve as integral member of team that delivers consistent sales. I consistently exceeded recognition as one of the top reps, always willing to go the extra mile. I have extensive training for sales, customer service and relationship-building excellence. I have consistently been commended for sales ability, and will to help co-workers close sales. I have worked with home builders helping people make the investments of their lives. I have work with SWB Wireless as an unofficial Retail Sup. I would come with new sales ideas, cashier, take inventory, prepare deposits, things of that sort, and support other employees in there sales and tasks. I would help others make their quotes, review their paperwork to make sure everything was complete for commission payment. I have attended three seminars in San Antonio consisting of Sales, Management, and Customer Service and Retention.
Account Acquisition & Retention
Cold Calling & Telephone Sales
Territory Management & Customer Support, Powerful Presentations
Business-to-Business & Business-to-Consumer Sales
Lead Qualification & Generation
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