Registered Nurse Manager
Resume:
Elisa R. Oliver, RN
McGregor, Texas 76657
Home: 254-***-****
**********@*****.***
Dedicated, hard-working Registered Nurse with Case Management experience and a broad range of nursing
experience in Psychiatric, Intensive Care, Pediatric and General Medical-Surgical.
Work History
April 2011 – Scott & White – Temple, Texas
June 2012 Utilization Management Nurse
Responsible for Utilization Management for a Medical -Surgical Unit within the hospital.
Also responsible to cover other units such as Oncology, Psychiatric, and Telemetry. Use
Interqual criteria to determine if a patient meets criteria for further hospitalization. If the
patient does not, the physician is contacted and plans for the patient are discussed.
Provided medical information to Insurance Companies from the patient’s medical
record. If patient’s care is denied by the Insurance Company, responsible for
coordinating with the physician to perform an appeal of the denial.
March 2007 – Superior Health Plan – Austin, TX
October 2010 Outpatient Case Manager & Discharge Planner
Coordinated discharge services and needs for managed Medicaid members, including
infants as well as adults. Reached out to members not enrolled in case management, but
would benefit from case management services. Contact ed members regarding status of
current health and review of plans. Updated needs for members with them as well as
service providers. Reviewed medical needs with other nurses and the medical director.
September 1999 – St. David’s Hospital – Austin, TX
March 2007 Case Manager for Telemetry Unit, Intermediate Care Unit and Intensive Care Unit
Performed utilization review of appropriateness of hospitalization as well as performed
discharge planning. Met with charge nurse to review medical needs of patients.
Reviewed patient care plans. Communicated with insurance companies regarding the
patient’s care. Documented diagnosis, plans and steps in discharge plan. Coordinated
services for patient’s in the community where the resided so that the patient would have
the necessary services at home upon discharge.
December 1997 – Brackenridge Hospital – Austin, TX
September 1999 Case Manager for the Intensive Care Unit
Performed case management services for one of the busiest ICU in the central Texas area.
Reviewed all ICU patients daily with Charge Nurse for the unit. Made arrangements for
each patient including transfer to another hospital if mandated by insurance, movement to
next level of care or palliative care initiation. Met with families regarding the patient’s
treatment and plan of care. Communicated with insurance companies regarding the
patient’s care.
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Elisa R. Oliver, RN
May 1995 – United Healthcare (formerly Traveler’s) – Austin, TX
November 1997 Utilization Review Nurse
Provided telephonic Utilization Review for Outpatient services for insured members.
Reviewed benefits available, requests for services and review of diagnosis.
April 1992 – Austin Diagnostic Clinic, Allergy Department – Austin, TX
April 1995 Staff Nurse
Registered Nurse for four Allergy Physicians. Administered allerg y shots, in-office IV
infusions, and nebulizer treatments. Refilled prescriptions as directed by the physician.
Provided physicians with medical information on patients. Conducted allergy testing as
requested by physician. Traveled to satellite offices with physician as needed. Provided
patient services as needed and requested. Provided patient education.
November 1990 – Traveler’s Insurance – San Antonio, TX
February 1992 Utilization Review Nurse
Provided telephonic Utilization Review, primarily Psychiatric review based on mental
health benefits available for the insured member. Made contact with insured member’s
providers and/or facilities to determine necessary for treatment. Responsible for the
geographic area of: Texas, Arkansas, Oklahoma, Kansas, and Louisiana.
September 1987 – Laurel Ridge Hospital – San Antonio, TX
October 1991 Unit Psychiatric Registered Nurse; Later promoted to Hospital Supervisor.
Unit Nurse: Provided direct Psychiatric nursing care on locked and unlocked units. Met
with therapists and psychiatrists for all patients.
Hospital Supervisor: Reviewed treatment plans for all hospital units including adult,
adolescent and children. Responsible for providing telephonic psychiatric assistance from
calls from public because of a community initiative to provide a resource for the public in
need of mental health assistance. Conducted i ntake of all admissions not performed during
routine hours as well as ensured all paperwork met laws for appropriate age group.
Coordinated admissions with nursing units and physicians.
1985 – 1987 Brown Schools – San Marcos, TX
Staff Nurse – PRN
Unit Registered Nurse for Residential Psychiatric Care for Children, Adolescents and
Adults. Dispensed medications, coordinated physician exams, reviewed psychiatric
efficacy of medications received by patient.
1982 – 1985 Austin State School – San Marcos, TX
Community Services Nurse
Coordinated health care for Adults with Mental Retardation living in the following
counties: Hays, Comal and Guadalupe.
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Elisa R. Oliver, RN
1979 – 1982 Brown Schools – San Marcos, TX
Staff Nurse
Unit Registered Nurse for Residential Psychiatric Care for Children, Adolescents and
Adults. Dispensed medications, coordinated physician exams, reviewed psychiatric
efficacy of medications received by patient.
1976 – 1979 Children’s Medical Center – Dallas, TX
Emergency Room Admissions Registered Nurse
Triaged all pediatric admissions. Assisted physicians with assessment of outpatient cases.
1974 – 1976 Parkland Hospital – Dallas, TX
Pediatric Staff Nurse
Acute Care Nurse for trauma, medical and burn care departments.
1973 – 1974 Brackenridge Hospital – Austin, TX
Pediatric Staff Nurse
Acute Care Nurse for the Pediatric Unit.
Licensure
Expires State of Texas, Registered Nurse License (Active)
August 2012
Education
1970 – 1973 Brackenridge School of Nursing – Austin, TX
Degree: Nursing Diploma
Graduated: Yes
1966 – 1970 Lockhart High School – Lockhart, TX
Education Level: High School Diploma
Graduated: Yes
Available upon request.
References
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