Quiano J. Lacy
Bridgeport, OH 43912
******@*****.***
Summary of Qualifications
• 5 + years managing group of 5-125 people
• Satellite installation, upgrade and repair
• Network administration
• Computer upgrade and repair
• Supervising computer deployment
• Server migrations
• Software installation and management
• 10 + years sales and customer relationship management
• Public relations
• Certification of Microsoft Suite(Access, Excel, PowerPoint, & Word)
• Administering training for groups of 5-20 people
• Hiring and firing of employees
• Technical support
Professional Experience:
Ohio Valley Online, New Martinsville, WV 2010 - Present
Marketing/Sales Director
• Building rapport with current and potential clients
• Improving client relations
• Managing multiple aspects of the sales and marketing flows
Dish Network/DirecTV, Woodsfield, OH 2008 - 2010
Sub-Contractor/Self Employed
• Installation and sales of satellite systems
• Customer relations
• Technical assistance and servicing satellite system
IdleAire Technologies, Dallas Pike, WV/Claysville, PA 2007 - 2008
Shift Lead/Network Maintenance Technician
• Responsibly led a team of 6 site reps
• Tracked their % to goal, attendance, and sales
• Managed all aspects of network maintenance at two sites
• Maintained equipment, shipping and receiving, and facility
management
Epixtar Marketing, Warwood, WV 2006 - 2007
Supervisor
• Supervised a team of 10-20 TSR’s
• Tracked % to goal, and sales
• Managed team which included hiring, firing, and goal achievement
• Ran and shut down the dialer on a daily and nightly basis
Other Experience
Belmont Technical College, St. Clairsville, OH 2011-Present
Adjunct Faculty
• Teaching database management
• Serving in both the computer and business departments
• Microsoft Suite: Word, Excel, Access, PowerPoint
• Business Ethics & Supervisory Management
Smart Source Inc., Ohio Valley 2010 - Present
IT Contractor
• Supervise PC deployment in various locations
• Acted as lead technician on numerous projects
• Team of 2-20 technicians depending on the project
Education
Wheeling Jesuit University, MSOL (Master of Science in Organizational
Leadership)
• 2011 Graduate
Ohio University, Computer Science/Technical and Applied Studies
• 2009 Graduate
Belmont Technical College, Criminal Justice/Computer Science
• 2006 Graduate
References
• Amanda Davis - 740-***-****
• Mark Wells - 740-***-****
• Gary Stephen - 740-***-****