hotel/hospitality

VELINDA CAYEMITTE

**** ***** ** *** # * Apt *** Hollywood fl 33020

Home : 954-***-****

Cell : 954-***-****

Email : **********@*******.***

MEDICAL CERTIFICATIONS/LICENSES

NATIONAL CERTIFIED MEDICAL ASSISTANT

Pembroke Pines, FL 2007 - 2009

EDUCATION

FLORIDA CAREER COLLEGE

MEDICAL OFFICE ADMINISTRATOR

ASSOCIATE DEGREE

MEDICAL QUALIFICATIONS

ADMINISTRATIVE SKILLS & CLINICAL SKILLS

ASSISTING WITH MINOR SURGERY, ASSISTING WITH SPECIALTY EXAMINATIONS, BASIC PHARMACOLOGY, BASIC PHONE TRIAGE

BASIC X-RAY, CAPILLARY PUNTUCRE, DIAGNOSTIC IMAGING, EKG, HEMATOLOGY, HIV/AIDS AND CPR, HYGIENE, INFECTION

CONTROL, LAB REQUISITIONS, LABORATORY SAFETY AND REGULATORY GUIDELINES, MEDICAL ASEPSIS, MEDICAL BACK OFFICE

PROCEDURES, MEDICAL HISTORY, MEDICATION ADMINISTRATION, METHODS OF DOCUMENTATION, PATHOLOGY &

KINESIOLOGY, PATIENT REGISTRATION, TYPING (ACCURATE 40 WPM)

COMPUTER QUALIFICATIONS

WINDOWS 2000, WINDOWS XP, FIRE WORKS, FRON TPAGE, HOMESITE, MS EXEL, MS OUTLOOK, MS POWERPOINT, MS WORD, PHOTO SHOP, STAR OFFICE, JAVASCRIPT, DIAGNOSTICS, NETWORK MONITOR

EMPLOYMENT EXPERIENCE

Ihop

Restaurant server

Hallandale,fl 2005-2008

* Processing payment

* Greeting customers

* Cleaning tables and dining area

provide good customer service, take orders and deliver food and removing dinnerware from the table in a timely manner. Greet all guests within one minute.always make sure to Check station before, during and after shift for proper set-up and cleanliness Responsible for running food to tables.Clearing tables and reset them during shift.Properly ring in all orders.Thank the guest as they are leaving and ask them how there meal was.

Intercontinental Hotel

ROOM SERVER

MIAMI,FL2009-2011

Delivers and serves food and beverages to hotel guests’ room.

Sets up table and serves the order in the guest’s room.

Responds promptly to all radio calls and In Room Dining Hotsos issues.

Ensures that the In Room Dining tray is set up according standards and guest’s food order is complete.

Completes customer payment transactions as outlined in cash and charge procedures.

Maintains tray tracking system and ensures trays are removed from the guest corridors regularly throughout the shift.

Performs set-up and closing sidework; stock service station, makes coffee, etc. Presents trays as necessary; prepares flatware “roll-ups”.

answer In Room Dining phones and record orders; utilizes suggestive selling techniques to increase sales.

Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

Provides a professional image at all times through appearance and dress.

Ensures high quality food and food presentation, timeliness, clean environment and sidework duties completed.

Resolves guest complaints to the satisfaction of the customer by being guest centric, friendly and caring.

B ocean Hotel

Banquet server/Room service

Delivers and serves food and beverages to hotel guests’ room.

Sets up table and serves the order in the guest’s room.

LANGUAGES

Bilingual

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