Sales Customer Service

NAVEEN KUMAR. KONKA

Nirmal Farm,

Konankunte Cross, Contact no: 089********

Bengaluru. Email: ***********@*****.***

CAREER EXPERIENCE

Nov 2009-Dec 2012 RMM Consultants Pvt. Ltd., Pune (Commercial

Coordinator)

Client- EPSON India Pvt. Ltd. Bangaluru

Working for the clients under payroll of RMM. RMM is the software consulting provides services to the clients. EPSON is a leading Printer and Projector company in the global market.

Job profile

1. Processing of orders and downloading to SAP for Sales Orders and billing will be done across the country according to the orders.

2. Material movements (STN) from one state to another state

3. Issue of Materials (ITR) through different movement types according to the requirement.

4. Creation of Tenders for warranty orders, either for auto downloading to SAP or manual creating sales orders.

5. Order creating and processing of LC’s, for In-Bond / VAT/CST in SAP and billing

6. Keep maintain of records dispatched and regular checking with warehouses about any short shipments under material damage or Carton damages.

7. In-Bond Order processing and Billing in SAP.

8. Material Mapping according to requirements

9. Cross Functional Communications

10. Responsible for shipment tracking till end destination

11. Responsible for Value-addition Material issue out.

July 2007-Oct 2009 iServ Commerce India, Hyderabad (Customer Relations

Executive)

(Manual Search Engine

Optimizer)

iServ Commerce India, is a Software technology company since 9 years produced world class products

Online Search Engine & Magazine for local Business Information (ilaka.in)

DOOH Media (AdScience)

Digital Signage Dock (Brand Pier)

Working for above mentioned Three products and the areas of expertise are

Customer Relations Executive:

The main responsibilities handled in group are MARKETING, SALES, and SERVICE for our products mentioned above and working on a Tool specially developed for CRM which has an interface with Employees and Customers. During my tenure handled Sales related activities, Customer Interaction, Tech. Support and Maintaining Customers Data, keep track of Post Sales Technical and Non Technical Side and solving problems of Clients while Post Sales.

The overall goals are to find, attract, and win new customers, nurture and retain those the company already has, entice former customers back into the fold, and reduce the costs of marketing and customer service.

Manual Search Engine Optimizer:

Working as Category, Keyword filters for ilaka.in and letters drafting, using MS-Word.

Preparing QUESTIONNAIRES for SURVEYS by taking Samples for showing the worth of our products AdScience, ilaka.in, Brand Pier compared to competitors.

Analysing market and placing DOOH Media locations to get Ads from Clients.

Tie-Up with Ad Agencies & Event Organizers to market the Brand Pier software.

July2005-June2007 in Digiquest India Ltd, Hyderabad (Sr. Sales

Executive)

Digiquest India is a sole Distributor of CD/DVD Printers, Publishers and Duplicators of MICROBOARDS & PRIMERA products.

In Marketing/Sales I sold industrial equipments MICROBOARDS & PRIMERA, mostly covering major cities of INDIA. Mainly Concentrated on Institutional and Corporate Channels to market our products. Allotted Dealers according to the region and had given price lists according to the region.

In Operations logistics I handled Imports/ Exports including Custom Clearance along with warehousing.

May 2002 - June 2005 Naveen Automobiles, Tirupati. (Commercial &

Sales Executive)

Material Management and Selling of materials through tie-up with mechanical shops.

HIGHER EDUCATION QUALIFICATION

B.Sc (M.S.Cs) DR. A.E.R. DEGREE COLLEGE (1999-2002)

Extensive professional training through consultants.

TECHNICAL SKILLS

Application : SAP ERP/3 (ECC 6)

Operating Systems : Ms-Dos, Windows98, and XP

Packages : MS-Office

PERSONAL DETAILS

LANGUAGES KNOWN (Speaking, Writing, Reading)

ENGLISH, TELUGU, HINDI, KANNAD

STRENGTHS Communicative skills, Establishing and Maintaining

Relationships.

PERSONAL PROFILE

Name Naveen kumar.k

Father's name K.R.Anjaneyulu

Date of Birth 01-12-1980

Gender Male

Nationality Indian

Hobbies Playing Chess, Watching Cricket, Net Browsing

Permanent Address Naveen kumar.k

S/o K.R.Anjaneyulu

# Plot No.-5, 1st floor,

NGO colony.

Tirupati-517501

Declaration:

I hereby declare that the above said information is true and correct.

PLACE :

DATE :

(NAVEEN KUMAR. K)

Contact this candidate