Summary
Extensive experience for *+ Years as Business Analyst and Sr. Quality Analyst with solid
understanding of Business Requirement Gathering, Business Process Flow, Business Process
Modeling.
4+ Years of Financial domain expertise and excellent exposure and experience with Banking
and Insurance domain application requirements.
Experience on Logical Data Requirements and Physical Data Mapping.
Experience in Asset Liability Management Module, Financial Reporting and Inventory
Management.
Experience in documentation of business requirements and system functional specifications,
including BRD, FRD, SRS.
Certified IBM Mainframes professional.
Certified ISTQB professional
Strong knowledge of UML based methodologies and applications including, Rational Suite,
Rational Rose etc.
Experience in Quality Analysis and documenting test-cases and test-scenarios, interacting
with QA / development teams in fixing errors and User Acceptance Testing (UAT).
Exceptional Documentation Skills for writing Use Cases, Functional Requirement Documents
(FRD) and Business Requirement Documents (BRD) as well as for creating Use Case diagrams,
Activity diagrams, State diagrams based on UML Methodology, creating traceability matrix
and business process flow diagrams using MS Visio/Rational Rose/Rational Requisite pro.
Proficient in creating Use Cases, Use Case Diagrams, Class Diagrams, Sequence Diagrams,
Activity Diagrams etc.
Solid understanding of Business Process Flows, Case Tools, Business Analysis and
Performance Analysis.
Extensive knowledge of Traceability Matrices and Data Mapping between customer
requirements and test case.
Excellent communication skills, presentation skills, Business writing skills and a team
player.
Development of Test plans, work allocation sheets based on modular and system design and
preparation of release documents at completion of testing efforts.
Strong knowledge of SDLC methodologies particularly RUP, AGILE-SCRUM, Waterfall.
Expertise in soliciting client requirements through interviews, JAD sessions, workshops,
and existing systems documentation and procedures.
Excellent Client relationship management, analytical, problem solving, written, oral
communication, & presentation skills
Basic understanding of Data Warehousing Concepts and ETL Processes.
Solid experience with SQL Server in constructing triggers, tables, user functions, views,
indexes, user profiles, relational database models, data dictionaries, and data integrity
Expertise in working on diverse aspects in project development with outstanding problem
solving and analysis skills.
Expertise in Software development Life cycle SDLC and Software test life cycle.
Experience in preparing the training manual, check lists for scripting best practices,
report generation and presentations.
Experience in working in PL/SQL and Mainframes environment.
Educational Credentials
MBA in Finance, Frank G.Zarb School of Business, Hofstra University, May 2013.
Bachelor in Computer Science and Electrical Engineering, JNT University May 2007.
Generic Skills
Technical Skills
Automation Tools: HP Mercury Center 10.0, Mercury Interactive Topaz 5.1 - SP1 (Business
Availability Centre)
Server side Operating system: Windows 2003/2000/NT
Client side Operating system: Windows XP, Unix.
Programming Language: C/C++, COBOL
Requirement Tools: Rational Requisite Pro, Agile, SDLC
MS Office: Excel, Word, Visio, Power Point.
Databases: My SQL, SQL Server, DB2 and MS Access
Application / Web servers: WebSphere, WebLogic and IIS
Domain and testing Skills:
Complete working knowledge of SDLC and STLC.
Performance, Load, Stress or Volume Testing of different type of applications.
Experience in testing various legacy systems, client server and Citrix application.
Experience working in Finance/Insurance, and Service industry
Functional, Regression, Sanity and User Acceptance Testing.
Performance monitoring of various applications after going to production for SLA and
availability reports.
Professional Experience
Leviton Manufacturing Company Inc., Melville, Business Analyst Intern June 2012- Feb 2013
NY
Company Profile: Electrical Manufacturing Company
Leviton Manufacturing Company, Inc. is a manufacturer of electrical wiring devices, data
center connectivity apparatus and lighting energy management systems. It produces
electrical products: light sockets, receptacles, dimmers and other lightning control
systems. Leviton products include over 25,000 devices and systems, used in homes and
businesses. In 2011 Leviton partnered with Ford Motors to produce their ever-green
Electric Vehicle Chargers for Ford Electric Cars
Developed various use cases and Documented BTRD to come up with the front end application
design.
Gathered requirements during inception phase, documented and delivered functional
specification documents, and assisted architecture analysis and design using UML and
Visio.
Creating and updating the test plan.
Performed business analyst functions including: developed business logic, test matrices,
gathered business requirements via JAD and JAR sessions with clients, managed project
plans, resources, assisting developers with problems, documentation specialist and other
users on new processes resulting from Salesforce.com.
Flag the manual test cases, for which creation of automation scripts was required, to be
added to the functional or regression test suite.
Assigned tasks among development team monitored and tracked progress of project following
Agile methodology.
Worked in Agile using Rational Requisite Pro
Assisted with users during User Acceptance Testing (UAT), developing and maintaining
quality procedures, and ensuring that appropriate documentation is in place
Creating test plans which were mapped to respective Business requirements using test
management tools like Mercury Test Director and Quality Center.
Conducted JAD sessions for communicating with the Project directors and stakeholders.
Extensive use of MS Office tools like MS Access, MS Word, MS Excel, MS PowerPoint MS
Project for data migration in to the CI System Knowledge Data Base in MS Share Point.
Logging and tracking any defects in the application using defect management tools like
Rational Clear Quest and Mercury Test Director.
Royal Bank of Canada, Bangalore, India - Sr. Quality Analyst June 09- Aug 11
iGATE Patni
Company Profile: Banking
RBC is Canada's largest financial service institution. In order to follow the US
Patriot Act, its US branch wanted to update its anti-money laundering (AML) system. RBC
was working on moving one of their core applications from mainframes to a rich web-based
application. The project involved Wealth Management Application which included many
complicated processes from Account opening to Credit Check with much compliance related
requirements. SoX compliance implementations took place during this project.
Involved in project as a QA Lead to understand the business needs and objectives of the
system.
Interacted with users and different teams, involved in the application development for
better development, understanding of the business and IT processes.
Worked with the customer, development team and QA teams to update and improve the QA
process, the SDLC process and the CH Systems process.
Assisted with users during User Acceptance Testing (UAT), developing and maintaining
quality procedures, and ensuring that traceability matrix is in place
Analyzed system requirements to create Use Cases, Use Case Scenarios and Business rules.
Used MS Visio to create use cases, class diagrams, sequence diagrams, collaboration
diagrams and their interrelationships with Unified Modeling language (UML).
Work with all project participants to ensure that the application being developed meets
the requirements of the customer in terms of quality and schedule.
Involved in the project meetings with the project manager to finalize the QA schedules.
Developed checklists to Verify and ensure that the Functional specifications, Use cases,
UI specifications documents are written in line with the guidelines as specified by the
Client, and that the quality standards as specified.
Experience in performing data analysis, data mapping and used SQL for validating the data.
Analyzed Functional requirements & non-functional, Business requirements from the
functional specifications, Use case documents, and User Interface specifications and
performed white box testing.
Developed guide lines for Planning and writing & reviewing test plan, test cases for
functionality, User Interface, integrations with the other legacy systems & modules.
Maintaining, Monitoring, and documented the behavior of the application in different
phases of Testing.
Coordinating the set-up of QA test environment for different Modules with the release
engineer.
Report on testing progress, scheduling issues and project risks at review meetings and
escalate issues if necessary.
Involved in regression testing by reviewing the source code after each build.
Scanned the results log file, isolated the failures and tabulated the results for further
analysis
To test the system, created manual scenarios by creating groups and specifying scripts.
Responsible for providing Status Reports and Final Report of Testing to the Group Manager.
Union Bank of California (UBOC) - iGATE Patni Quality Analyst/Systems June 07 - May 09
Analyst
Company Banking/Investment
Profile:
UBOC The new system will have the ability to monitor every single transaction, discover
various types of unusual behaviors and alert officials to activities that represent true
risk to the enterprise. The project involves developing a Data Mart using enterprise data
warehouse and watch list as sourcing systems, and an alert reporting system. The new
system gives a single view of the customer's profile incorporating the affiliations and
financial relationships that the account has, thus enabling the behavior detection system
to identify high risk clients and provide corresponding information for AML analyst.
Technology: Rational Rose, Requisite, Rational Clear Case, Visual Studio, RUP, MS
Office Suite, C#.NET, SQL Server, Unix, Windows XP, Test Director, Load
Runner, QTP.
Roles: Quality Analyst
Facilitated discussions involving key stakeholders from both business side and IT side to
elicit high level requirements.
Worked with AML analysts, SMEs and high level regulatory managers to identify data
elements and report types.
Documented reporting system requirements and developed technical specifications.
Handled the internal audits held on a monthly basis with the internal audit team in
coordination.
Co-ordinate with team members, both off shore and onsite to prepare a daily status report
to keep a track of the testing efforts put in by the team.
Prepared the task allocation sheet and the test matrix on a weekly basis.