Customer Service Medical
Resume:
Emelia S. Mayes
Warren, MI **089
***********@****.***
Dear Human Resources/Hiring Manager:
Thank you taking the time to review my resume. In addition to my resume I would like to elaborate on my skills and experience. I am confident that I could bring value to your company as Administrative Support. Here is how my experience meets your qualifications:
Excellent Customer Service
Verification of Personal information/Data Entry
Answering Multi-line Phone
Prioritize Tasks and Problem Solve
Knowledge of Microsoft word, excel,
Ability to research and understand the complete function of a job
Time Management in a fast paced environment
My enclosed resume will give you a better background to my skills and experience. Please feel free to call anytime to discuss the position and its requirements.
Sincerely,
Emelia S. Mayes
Emelia S. Mayes
20853 Marie Avenue
Warren, MI 48089
***********@*****.***
My objective is to obtain a position with your company that will utilize my skills in Release of Information, Front office Medical Assistant, Customer Service, Receptionist, or Administrative Assistant.
Employment History:
Release of Information Specialist, 07-2007 – 01/2012 Iron Mountain, Madison Heights, MI
*Processing incoming correspondence under the state and federal guidelines. *Data Entry of incoming correspondence. *Validating requests in compliance with the HIPAA laws. *Printing the electronic medical records from the medical website. *Copying and scanning medical records.
Medical Front Office Assistant, 10/2005 - 4/2007 Alsan Medical Clinics, Detroit, MI
Greeting patients at the check in desk. Assisting patients with insurance information. Assisting physician with patient care. *Patient Check in chart retrieval *Verifying insurance information /explanation of benefits *Collecting Co pays and deductibles. *Scheduling appointments/procedures. *Setting patient referrals for HMO
Medical Front Office Assistant, 8/2000 - 09/2005 Alpha Medical Clinic, Detroit, MI
Responsible for opening the office. *Restructured medical chart filing system. Prepare the clinic for HIPAA compliance. *Assisting physician with patient testing. *Patient Registration. *Verifying insurance information. *Insurance Billing. *Accounts receivable/posting payments. *Assisting the physician with patients. *Psychological Testing of patients
EDUCATION :
Diploma - General Studies -Kettering High School, MI
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