JEREMY R. SMITH
Address: *** ***** ***** ******, *********, Massachusetts 01524
Phone: 508-***-****
E-mail: ******************@*****.***
QUALIFICATIONS SUMMARY
Analytical and detail-oriented professional, with comprehensive years of experience in medical and financial software implementation, project management, and supply chain management and finance. Enthusiastic to apply knowledge and competencies in performing a variety of administrative, clerical, management, and staff support functions to ensure the effectiveness and efficiency of services and organization.
- Capable of managing conflicting deadlines and priorities; willing to accept responsibilities beyond immediate job duties and to accomplish special projects at management’s request.
- Effective at providing and using training programs to help colleagues to easily understand the general principles and concepts underlying a particular program while developing their skills.
- Armed with outstanding leadership, problem resolution, communication, and relationship-building skills.
- Commended as top performer in all jobs for outstanding ability in troubleshooting, learning, and adapting to new programs quickly; effective in multitasking within fast-paced environments.
- Technically proficient with Microsoft Office Suite (Excel), Adobe Captivate, PeopleSoft, programming, data conversion, medical and supply chain software, and various tax and accounting software.
PROFESSIONAL EXPERIENCE
MEDICAL INFORMATION TECHNOLOGY INC., FRAMINGHAM, MA
Implementation Specialist, Supply Chain Management/Accounts Payable 2010–Present
Work with multiple vendors in using electronic data interchange (EDI), forward advantage faxing, and supply station interfaces for troubleshooting. Lead the implementation of hand-held technology for materials managers. Develop and compile custom reports. Supervise and effectively transition clients to an electronic, paperless work environment. Set up and maintain Meditech financial software in 13 medical facilities with direct responsibility for supply chain management and accounts payable operations. Handle conference calls for over 75 facilities regarding go-live of Meditech software to determine readiness.
- Conducted over 50 on-site trainings at Medical facilities across the country.
- Applied knowledge on HL7 and ASC X12 standards.
- Developed and oversaw the conversion of files for the aforementioned medical facilities.
- Produced and submitted over 20 Adobe Captivate presentations that clients used for training.
- Troubleshot, identified, and fixed more than 15 performance issues and bugs, in cooperation with software developers, which led to a better product.
- Held responsibility in preparing and submitting monthly statistical reports for managers/supervisors.
- Honed skills on payroll, HR, billing, general ledger, and fixed assets processes while working with Meditech’s financial applications.
LIBERTY TAX SERVICES, WORCESTER, MA
Office Manager 2008–2010
Oversaw and supervised 12 direct reports in a high-intensity environment. Communicated with all clients. Took charge of creating federal and state tax returns, analyzing returns, and providing financial guidance.
- Supervised guerilla and neighborhood marketing efforts, such as B2B, road-side parties, and door-to-door.
- Aided clients with legal issues, audits, and payment plans.
ADDITIONAL EXPERIENCE
POST RESTAURANT, OXFORD, MA
Manager 2003–Present
Provide strategic oversight and direction for up to six direct reports in a short-order restaurant, performing job responsibilities of kitchen manager, bartender, driver, and caterer.
- Drove business revenues by implementing astute ways to initiate marketing and sales that boosted productivity and profitability.
- Developed and utilized financial spreadsheets for bookkeeping, revenue, sales tax due, expenses, and year-to-year comparison charts.
EDUCATION
Bachelor of Science in Business Administration with Concentration in Accounting; GPA of 3.56/4.0 2009
WORCESTER STATE UNIVERSITY, WORCESTER, MA
PROFESSIONAL TRAINING
Courses in Public Speaking, Programming, and Report Writing 2010–Present
Tax Preparer Annual Certification 2008–2010