Customer Service Medical

Ivete Bazua

**-*** ****** **. 760-***-****

Indio, CA 92203

**********@*******.***

PROFESSIONAL PROFILE

Experienced medical insurance billing and coding student seeking an entry-level position in a

professional office; Active listener with highly developed attention to detail; motivated to excel

as an individual contributor and team player, combines strong work ethic with strong desire to

provide excellent support, exceptional service, and genuine comfort.

EDUCATION

Associate of Science, Medical Insurance Billing and Coding

January 2013

Recently obtained Career Diploma from Everest University that includes the following

coursework:

• Gained pivotal knowledge in Medical Billing and Coding, customer service, work ethics,

phone etiquette

• Hospital Billing, Medical Office Management, CPT Coding and ICD-9-CM Coding,

Third Party Payers and Medical Insurance Billing.

• Well versed in medical terminology with insight to HIPAA/Privacy, Medicare, medical

collections, insurance procedures, posting account payments, manual/electronic claim

submittals, contracting policies and reimbursement guidelines.

• Detail-minded administrative professional with concise record-keeping abilities;

comprehension of concepts, methodologies, and tools that enhance office effectiveness

and performance standards.

• Recognized for professionalism, organization, dependability, and competence in

managing administrative affairs to support organizational goals.

• Computer proficient in: Word, Excel, Publisher, Outlook; familiar with medical billing

systems including Medicare, Medicaid, Med iSOFT & Medi-Tech; 10-key skills;

multiline phone systems; 49 wpm typing skills.

PROFESSIONAL EXPERIENCE

Baja Blue Pool

2010-current

Administrative and record keeping assistant; provided ethical and reliable office support.

• Strong data entry skills; both numerical and alpha/numerical with high levels of accuracy

• Managed multiline phone system

• Created detailed filing system for all client files

• Extensive and accurate reconciliation of monthly bank statement

• Actively entered accounts payable and accounts receivable keeping in time with company

deadlines

Contact this candidate