Customer Service Real Estate

Catherine Walters

**** ***** ******** ***, #*

Carlsbad, CA 92009

Phone: 480-***-****

Email: ***************@*****.***

Summary of Qualifications

-Excellent communication and customer service skills

-Proficiency in computer skills and web marketing

-Current successful sales and rental experience in Real Estate

-Market geographic familiarity-La Jolla North through Oceanside and East to 15

-CA licensed since 2006

-Competency in MLS including posting new properties, searches, evaluations

-Competency with REO management, contractors, inspection reports, BPOs

-Member of North San Diego County Board of Realtors

-Motivated, focused with attention to details

-Ability to multi-task and work well with deadlines and long days

-Complete home office setup for internet, printing, scanning

-Professional quality photography skills for marketing and internet

-Perfect driving record, CA Driver’s License

-Late Model Toyota SUV and proof of insurance

-Bachelor degree in Psychology and Business

Professional Career

Homesmart Realty West

5650 El Camino Real

Carlsbad, CA 92009

August 2012-Present

Ranch and Sea Real Estate

2963 Carlsbad Boulevard

Carlsbad, CA 92008

2011-2012

Realty World

3031 Carlsbad Boulevard

Carlsbad, CA 92008

2006-2011

Realty One Group

7975 N Hayden Road, Ste A101

Scottsdale, AZ 85258

Agent-2005-2012

Broker: KC Cyga

Currently inactive status

Licensed in Arizona since 2004. Active full time Realtor primarily fo cused on REO listings.

Personally listed over 150 properties as bank owned listings with Wells Fargo Bank in Metro

Phoenix area. Managed contractors, renovations, utilities, maintenance and repairs, cleanups, cash for

keys, rentals, BPOs, renovations, marketing and promotion, code violations, HOA investigations, and

all listing and sales paperwork on all properties listed. Rated in top 10% of Wells Fargo agents on

successful performance exceeding corporate expectations. Trained in sophisticated web applicat ions

for several REO management platforms. Successfully managed 40 properties at peak of foreclosure

business.

Owned and managed 3 properties as long term and furnished vacation rentals marketing through

www.VacationRentals.Com. Booked weekly tourists, managed turnover, security deposit refunds,

repairs, marketing and contracts for 3 years.

Background also includes mortgage loan origination from 1985 to 2005 working for banks such as

Chase Bank and Centex Mortgage.

Education

University of Texas at Dallas

Richardson, TX

Bachelor of Arts

Major of Business and Psychology

Real Estate Training-Joe Stump Referral

NLP Master Practitioner Training

Motivational and Sales Seminars

Short Sale Certification

REO operations platforms: Aspen, Equator, Res net

References available on request

Contact this candidate