Administrative Assistant Customer Service

M icky L. Wilks

*** ********* ***

Tonawanda, NY 14223

716-***-****

************@*****.***

O BJECT I VE: To obtain a position that will utilize my skills and offer

continued growth and development.

EXPER I ENCE:

2009-2011

T u r ner Job Corps Center

2000 Schilling Ave.

Albany, GA 31705

Student-Administrative Assistant

As the student administrative assistant, my duties included but were not

l imited to answering telephones, making copies, faxing information on

certain center policies and procedures, filing pape rwork and mailing

cor respondence. Some other duties included meeting w ith staff to t rain on

t he duties and responsibilities of an administrative assistant in any office

setting to include specifications of a medical office administrative

assistant

2004-2009

Agape Ch r istian Center

437 NW Racetrack Blvd.

Fort Walton Beach, F L 32547

As the administrative assistant to the church pastor, my duties included

b ut were not limited to answering telephone calls, making copies, taking

m essages, and organizing the pastors’ schedule. Other duties may include

f iling paperwor k, taking notes on meetings and meeting with the church

secreta ry to deliver messages for the pastors’ daily schedule.

ED UCAT ION:

200*-****-****

Medical Office Certificate H igh School D iploma

T u r ner Job Corps Center North New Summit School

2000 Schilling Ave. Greenwood, MS 38930

A lbany, GA 31705

S K I L LS:

M icrosoft Word, I n te rnet, Social Network Websites, filing, copying and

f axing paperwork, answering telephones to schedule appointments, edit

a nd file patient records, communicate with patients to medical staff,

communicate w ith medical staff to patients for appointments, and

p rofessional customer service, sort incoming and outgoing mail,

coordinate staff scheduling and oversee the scheduling of meetings and/or

events, versatality, pleasant personality, greet visitors, maintain security

a nd visito r’s log, inbound and outbound calls, calendar management,

communication, interpersonal skills, inte rnet research, note taking,

e diting, proofreading, organization, team support, t ravel planning and

coordination, route calls and visitors, confidentiality, deadline oriented,

detail oriented, familia r with administrative practices, team oriented,

i nnovative, friendly and professional, can interact with inte rnal and

exte rnal personnel at all levels .

R EFERENCE: All references available upon request.

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