Medical Assistant Customer Service

Shonda Townsend

**** *. ********* ***. 770-***-****

East Point, GA 30344 ***************@*****.***

Medical Assistant

Seeking an administrative/clinical support position in the allied health

care field

Dependable

Focused and highly organized professional with excellent customer service

skills

Proactive

Takes initiative and embraces challenge and opportunity

Summary of Qualifications

Medical Terminology Injections Vitals

Supervisor Blood Pressure

Pharmacology

Appointment Scheduling Sterile Techniques Urinalysis

Payroll Computerized Scheduling

Medical Records, Ethics & HIPAA

CNA Anatomy & physiology

Microsoft Office Suite & 10 key

Education Certificate, Medical Assistant / Radiology

2012 to 2012

Laurus Technical Institute, 523 Church Street, Decatur, Ga. 30030

Certifications

. Certified Medical Assistant - Pending

. National Certified Insurance and Coding Specialist

(NCICS) - Pending

. CPR - Adult, Infant & Child w/ AED & First Aid

Employment HomeNurse, Inc.

2012 to current

P.O. Box 633, Sunnyside, Ga.30284

Safe Haven

1286 Kendrick Rd., Atlanta, Ga. 30319

2012 to 2013

. Resolved customers' service & complaints by

performing activities such as account reconciliation,

refunding money, and adjusting bills

. Assisted customers by telephone or in person in order

to provide information about products and services

. Establish or identify prices of goods, services and

tabulate bills using calculators, cash registers, and

optical price scanners

Externship Medical Assistant

2012

. HomeNurse

. Safe Haven

References Upon request

Contact this candidate