Quality Assurance Manager
Resume:
Demetria C. Brown
Memphis, Tn. 38109
***********@*****.***
EDUCATION:
Fedex University 01/10-5/12
Completed Fedex Management Aspire Program
Shelby State Community College 08/95-8/97
Prerequisite courses for Nursing
WORK HISTORY:
Manager Hub Operations Federal Express 02/2012-PRES.
-Directly managed the daily operations of 30+ employees
-Lead, educate and develop company employees
-Plan daily manpower needs to ensure freight is delivered and picked-up timely and
damage free
-Communicate with dispatch and dock employees to coordinate the movement of
freight
-Maintained monthly employee budgets consisting of employee time and
wages
-Conduct safety meetings and facilitate quality groups
- Coordinated the delivery of over 300,000 packages per day
-Identify freight moving at correct weight and classification
-Comply with all applicable laws/regulations within OSHA, HAZMAT and Dangerous
Goods
-Monitor actual performance data and gather information for reporting
-Assist Team Leaders as needed; conduct per-shift meetings; implement company policy
- Providing employee relations up to and including CAR, terminations, conducting
performance reviews weekly or monthly as needed
-Processing payroll for 30+ employees
Team Leader for Federal Express 07/99-02/12
-Directly supervised 20+ employees in the operation of onload/offload
-Lead, educate and develop Material Handlers for load areas
-Monitor onload/offload process to ensure proper loading techniques
-Perform administrative functions such as printing manifest for shipments on planes,
Freight billing, trace shipments, etc
--Coordinated the delivery of over 300,000 packages per day
-
Material Handler FedEx Express 05/96-07/99
-Operated material handling equipment to onload/offload planes
-Ability to lift 25+ lbs.
-Moves material and supplies from warehouse and prepares for delivery
-Followed all OSHA, HAZMAT, DG handling guidelines
SPECIAL SKILLS:
10-Key
40 wpm
MS Word, Excel, Powerpoint
OSHA
HAZMAT Trained
PeopleSoft
Quality Assurance
REFERENCES:
Available Upon Request.
Contact this candidate