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Customer Service Manager

Location:
Decatur, IL, 62522
Salary:
$13.00 hr.
Posted:
April 03, 2013

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Resume:

Deneil Thompson-Brown

*** * ********

Decatur, IL 62522

217-***-****

abqzpj@r.postjobfree.com

Education

Richland Community College

Advanced Typing and Medical Terminology

Real Estate

Stonington High School

General Studies

Related Skills

Proficient in Microsoft Word, Excel, Power Point, and Access

Excellent communication, analytical, organizational, and customer service

skills

Detail oriented and skilled in Office Management, Accounts

Payable/Receivable, and Data Entry

Knowledgeable in office procedures, including telephone communication,

computer operation, and filing

Experience in purchase orders, requistions and balancing of multiple bank

accounts

Employment

Property Manager

Hickory Point Apartments Forsyth, IL

2009 - 2012

> Organized and maintained financial reports

> Compiled compliance reports within guideline set forth by the Illinois

Department of Housing Authority

> Communicated with management and tenants

Registration/Quality Review & Training Coordinator/Radiology Receptionist

Decatur Memorial Hospital

Decatur, IL

2000 - 2009

> Trained new registration representatives and audited work daily

> Scheduled and confirmed patient diagnostic appointments, surgeries,

and medical needs

> Communicated well with management, team members, and patients

> Computed patient information, insurance and demographics

Property Manager

Cardwell Companies Decatur, IL

1995 - 1999

> Managed over 120 rental properties within a fifty mile radius

> Utilized strong communication skills to develop rapport with tenants,

leading to increased satisfaction

Administrative Assistant

United Parcel Service Decatur, IL

1987 - 1994

> Assisted local dispatch offices and airports in load schedule

management

> Attention to detail, and willingness to learn

> Excelled in a high-volume work environment



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