Heather Lynn Kyle
*** */* **** *** ***************@*****.***
Columbus, Ohio 43215 724-***-****
Q UALIFICATION SUMMARY
Highly motivated professional with social media, management, marketing,
teaching, training and customer service experience within an array of
corporations and social organizations
C OMPUTER SKILLS
Adobe Social, Cotweet, Shoutlet, Loud Door, Hootsuite, Twitter, Facebook,
Pinterest, Instagram, Linkedin, Tumblr
E DUCATION
Louisiana State University, Graduate School of Art, 2010
Columbus College of Art and Design, Columbus Ohio, Cum Laude, Bachelor of Fine
Arts, 2004-2008
Art Institute of Pittsburgh, Summer Workshop in Photography, 2004
W ORK H ISTORY
Social Engagement Coordinator, Engauge, Columbus, Ohio 2013
Community Management for Bob Evans and Repreve
Wrote content calendars, responses to consumers, social voice and tone
Brainstormed strategy and tactics for several brands, informed by
analytics, social listening and influencer marketing
Executed in depth competitive analyses and social footprints for brands
Used and trained in several social media tools
Social Media Strategist, RMD Advertising, Westerville, Ohio, 2012-2013
Manage social media strategy for 18 brands across Facebook, Twitter,
Pinterest, Instagram, Linkedin, newsletters and events
Analyze data from all platforms and synthesize to assess effectiveness
Respond to consumers on all channels, escalate when necessary
Brainstorm and execute tactics to drive more followers, interactions and
sales
Develop dialogue within digital communities, target influencers
Write copy, manage hashtags, create best practice guides
Agency Liaison, Allen, Williams & Hughes, Dublin, Ohio, 2012
Manage and build relationships with new and existing partners
Drive sales with partners
Research leads through connections, events and groups
Lead social media and promotion: Facebook, Twitter, Linkedin, Pinterest,
events
Responsible for blogging and monthly column in Metropeneur
A WARDS AND RECOGNITION
Louisiana State University Department of Art, Full Tuition Waiver and Stipend,
Painting, 2010
Ohio State University Emerging Artist Fellowship Nomination, 2009
AICUO Award for Excellence in Visual Arts, Finalist, 2008
Paul and Erika Bourguignon Achievement Scholarship, 2004