Human Resources Management

PATRICIA R. WHITLOCK, PHR

*** ***** *** ***** *******, Mississippi 39110-9106 601-***-**** ***********@*****.***

HUMAN RESOURCES DIRECTOR

Accomplished professional with sound grasp of HR functions. Innovative decision maker, adept at

problem resolution and strategic planning. Exceptional communication and organizational acumen.

Proven leader skilled in developing policies to ensure compliance and meet corporate requirements.

Track record of HR department startup. Pivotal contributor to senior executives providing HR leadership

while balancing employees’ needs with organization’s mission.

Core Competencies

Compensation and Benefits Process Improvement

Conflict Resolution Project Management

HR Compliance Program Development

Performance Management Staff Development

PROFESSIONAL EXPERIENCE

JACKSON, MISSISSIPPI

JBHM EDUCATION GROUP/JBHM LLC January 2007 – January 2013

HUMAN RESOURCES DIRECTOR

• Utilized knowledge of employment laws and practices to establish organization’s first Human

Resources department.

• Oversaw all aspects of the Human Resource function, inclusive of talent acquisition,

compensation, benefits, employee relations, staff development, file creation and maintenance,

and risk management.

• Counseled all levels of employees, minimizing conflicts.

• Successfully represented organization in EEOC mediation and litigation.

• Created and implemented policies and procedures aligned with company’s mission.

• Facilitated employee retreats and conducted surveys, using results that allowed organization to

be a finalist, in successive years, as a best place to work in city.

• Developed performance management plan and trained employees on its use.

APCEW PA March 2005 – January 2007

INDEPENDENT CONSULTANT

• Provided staff training and business development support to family owned health care facility

TIME WARNER CABLE October 2000 – March 2005

HUMAN RESOURCES MANAGER

• Directed staffing, benefits administration, and employee relations activities for division of 350

employees in two state area.

• Directed Affirmative Action/EEO compliance (including preparation of Affirmative Action Plans)

and successfully facilitated OFCCP audits.

• Guided division implementation of new performance management and compensation plans;

trained senior management on usage.

• Counseled peer and executive level managers on employee corrective action issues.

• Planned and hosted monthly employee communication meetings and annual recognition

events.

PATRICIA R. WHITLOCK – Page Two 601-***-**** ***********@*****.***

JACKSON/HINIDS LIBRARY SYSTEM March 1997 – October 2000

ASSISTANT DIRECTOR

• Established first Human Resources department for library system consisting of main facility and

15 branches in state’s capital city and surrounding county.

• Recruited, hired and facilitated staff on boarding activities.

• Conducted staff development sessions for branch managers during monthly meetings and all

employees during staff retreat.

• Prepared data necessary in support of requests to funding authorities.

• Prepared and administered personnel budget in excess of $3M.

• Negotiated and administered benefits plans.

• Supervised bi-weekly and monthly payroll preparation.

EDUCATION AND CERTIFICATION

Mississippi State University Mississippi State, Mississippi

M. A. – Sociology

Tougaloo College Tougaloo, Mississippi

B. A. – Sociology (Magna Cum Laude)

Human Resources Professional (PHR)

PROFESSIONAL AFFILIATIONS

Society for Human Resource Management (SHRM)

Capital Area Human Resource Association (Past president)

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