Bob Spitler, Jr.
*** ********* ***** . **** ****, OH 45371
937-***-**** . E-mail: **********@***.**.***
PROFESSIONAL SUMMARY
Senior management executive with 25+ years of successful sales management
and leadership experience for Fortune 1000, SMB and start-up organizations
in the automotive, financial and healthcare industries.
WORK EXPERIENCE
MPi, Las Vegas, NV
2008 - 2012
An industry leader delivering processes, metrics and software solutions
that enable dealerships to achieve WorldClassTM results in their service
departments
Senior Director of Consulting Services (2010 - 2012)
Established and led a national consulting team of 14 representing the
voice and face of MPi with dealerships to drive customer performance and
retention. Responsible for recruiting, managing, motivating and retaining
an exceptional consulting team.
. Saved ten highly at-risk enterprise accounts representing 75+
dealerships in 2011/12 through the effective reselling of product
and process benefits and implementation of deliverable-based action
plans.
. Increased customer engagements by 36% in 2009 and by over 50% in 2010.
. Decreased customer cancellations by 30% quarter over quarter in 2010.
Director of Business Development (2008 - 2009)
Created, managed and led a national field team tasked with saving at-
risk accounts. Team saved an average of seven deals per quarter.
bridgeSpeak, Madison Heights, MI
2006 - 2008
An innovative company that develops, markets, implements and supports
packaged interactive speech recognition (IVR) applications for specific
vertical industries
Vice President of Sales and Marketing
Developed and oversaw the strategic marketing direction for the
organization while leading and managing a national sales team focused on
establishing market presence in the automotive industry.
. Grew customer base 500% and sales revenue 260% in 2007.
. Developed and fostered key business partners - Chrysler Business
Centers, dealer management system providers, etc. - to drive sales and
generate market exposure.
Microvision, Inc., Redmond, WA
2004 - 2006
The leader in high-resolution scanned beam display and imaging systems for
automotive, heavy truck, military and commercial industries
National Director of Sales, NOMAD Division
Led, managed and grew a national sales organization focused on the
automotive, heavy truck and commercial markets.
. Strategically aligned sales team to specific franchises in automotive,
heavy truck and commercial segments of the market to gain measureable
market traction.
. Secured key accounts in those segments: DaimlerChrsyler, Volvo North
America, Sprint, Hunter Engineering and ProQuest Business Solutions.
. Rebuilt sales team to consistently deliver a more consultative selling
approach to the marketplace.
BOB SPITLER, JR. page 2
Standard Register Company, Dayton, OH
2001 - 2004
A billion-dollar Fortune 1000 company providing information management
solutions to the healthcare, financial and government industries.
National Director of Sales, Document Systems
Led and managed a national team of 75 sales, marketing and operational
professionals providing document automation technology solutions to the
healthcare, financial and government industries. Responsible for revenue
generation; sales growth; sales development, training and education;
P&L; operations; and marketing.
. Grew division sales revenue over 20% while overall company revenue
decreased 20%.
. Achieved 15% profitable revenue growth for division in 2001 while
overall company revenue declined 10%.
. Achieved certification as a Six Sigma Champion with initial Six Sigma
project resulting in annual savings of $100K.
The Reynolds and Reynolds Company, Dayton, OH
1987 - 2001
A billion-dollar Fortune 1000 company and leading provider of integrated
information management systems and services to the automotive industry
Vice President of Franchise Solutions, Automotive Systems - Dayton, OH
(1999 - 2001)
Successfully managed business relationships with European automobile
companies, i.e. DaimlerChyrsler, VW/Audi, Porsche and BMW. Led the
development of a joint market center initiative with DaimlerChrysler to
drive increased productivity and customer satisfaction for
DaimlerChrysler and a $12 million revenue increase for Reynolds.
Senior Director of Major Accounts, Healthcare Systems - Dayton, OH (1997
- 1998)
Established and executed national sales direction for the office- and
clinical-based physician markets with emphasis on financial and market
share growth.
. Devised and implemented successful sales strategies and plans,
resulting in $3MM in sales revenue.
. Developed and executed strategic direction of sales organization as a
member of the senior sales staff.
National Sales Manager, Healthcare Systems - Detroit, MI (1997)
Developed and implemented successful sales strategies for the office-, hospital-, and clinical-based physician markets.
Regional Manager, Healthcare Systems - Detroit, MI (1996 - 1997)
Created and managed a national sales team of 30 account executives
and sales support.
Regional Sales Manager, Automotive Systems - Minneapolis, MN (1987 -
1989); Detroit, MI (1989 - 1996)
Developed and managed a team of 16 sales professionals focused on
growing and retaining market share in the most highly penetrated area
in the country.
. Earned the rank of No. 1 region (out of 30) in 1996 based on
profitability and market share.
. Won 5 President's Clubs, a prestigious sales award given to the top
20% of those achieving quota+.
. Maintained and grew a $70MM annual business.
EDUCATION
Wright State University, Dayton, OH
Core Competencies
Automotive, Financial & Healthcare Knowledge . Sales Leadership . B2B,
B2C and SaaS Experience
Operations . Training & Development . Market Segmentation .
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