QA Analyst
Resume:
Rozina Patel
************@*****.***
U.S Citizen
Objective:
A highly organized professional with expertise in Point of Sale, Software Development Lifecycle, Documentation and Problem Management. Experience encompasses more than five years of software experience as a valuable technical member of Project and Operation teams. A proven contributor with the ability to analyze alternatives provides creative solutions and delivers results.
Professional Profile
• Over 5+ years of experience in the IT profession as a QA Tester/Analyst which
includes diversified experience in Manual and Automated testing of Web
and Client-server applications on Window and UNIX environment.
• Strong understanding of Software Development Life Cycle (SDLC)
exploring at various business domains like finance and telecom.
• Expertise in Front end testing (functional and GUI) and Back end testing
(database)
• Hands on knowledge of System, Integration, Functional, Regression and
End to End Testing.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks
in a work/project environment.
• Used automated software testing tools such as Quick Test Pro and have
used defect managements tools like Quality Center, Test Director and Jira.
• Experience in writing Test Plans, Use Cases, Test cases and System design
& Requirements analysis.
• Proficient in all cycles of test life cycle from test planning to defect
tracking and managing defect lifecycle.
• Experienced in developing business based functional test scenarios.
• Possesses excellent skills in Bug Reporting using Quality Center.
• Developing and Maintaining Test Scripts, analyzing defects and interacting with
development team members in execute and fixing the defects.
• Knowledge in writing SQL queries to test the results of the application.
• Strong attitude for Quality and ready to learn new concepts.
• Excellent Documentation skills of the entire Testing Process.
• Interacted with Developers, attended Walk through, and Status review meetings to identify
and Resolve defects.
• Good team player and Excellent analytical, logical and trouble shooting skills, ability to
work well in teams and independently.
• Excellent Verbal, written and oral communication skills.
Technical Skills
Testing Tools: Test Director, Quality Center, QTP and SOAPUI
Test Reporting Tools: Test Director, Quality Center, Rational Clear Quest, and Jira
Web Technologies: XML, XML Schema, HTML
GUI Tools: Visual Basic, Developer 2000
RDBMS: Oracle, SQL plus, DB2, MS SQL Server, PL/SQL and MS-
Access 2000.
Operating Systems: MS-DOS, Windows 9X, XP, 2000, Windows NT, ASP.Net
and UNIX.
PROFESSIONAL EXPERIENCE
Virginia Commerce Bank, Arlington, VA NOV’10 - Present
QA Analyst
Responsibilities
• Reviewed the Business and System requirements. Attended team meetings and walkthroughs
for review and resolution of Business and System requirements
• Documented Test Plan, Test Cases, Test Procedures and Test Results
• Responsible to test the business flow of Daily Transaction Inquiry, Account download, Transfer Funds, Transaction
history, Account Summary
• Tested the performance of the modules Online Bill payment
• Extensively used QC and Clear quest
• Extensively involved in performing Black Box Testing, Integration Testing, Sanity Testing, System Testing, End-to
End and User Acceptance Testing
• Tested the GUI & UAT of the application based on use cases
• Tested Business Components, Screens to improve the functionality as per the business requirements
• Participated in Regression Testing for each build/release
• Performed Positive Testing both manually and automatically.
• Developed Test Cases and scripts for Functionality and Recovery Testing.
• Worked closely with Developers to isolate, track, and troubleshoot defects and monitored defects until resolved
• Performed Usability testing manually.
• Involved as part of automation team using QTP.
• Developed test plans and writing test plans, user acceptance testing, and training and mentoring other team members.
• Excellent experience managing the whole testing process using Mercury Interactive Test Management tool Mercury
Quality Center
• Used Quality Center to log, monitor and update defects found during testing.
• Helped QA group to analyze the progress of defects repairs by generating reports and graphs
Environment: Quality Center 11, QTP, ASP.NET, VB, SQL Server, Windows NT, UNIX, and Internet Explorer
Sprint Nextel, Reston, VA SEPT’09 –
NOV’10
QA Analyst
Responsibilities:
• Facilitated system test plan and test case peer review meetings with onshore/offshore testing team and
application developers to ensure test coverage requirements are met
• Involved in testing of web services when membership info application shares
the data using WSDL files.
• Tested the SOAP request and responses using the tool called SOAP UI.
• Created data sources to validate the web source with multiple sets of data, and
was able to store the data in the excel file using data sink.
• Performed User Acceptance testing and Regression testing.
• Involved in Updating the Application, Reference Tables using SQL and
TOAD.
• Worked with project managers and business owners to facilitate resolution to
issues impacting system functionality and performance.
• Involved in running different Billing batch jobs for Bill Preparation, Bill
Production & BF
Escalated different issues through SERF System.
• Participated in Walkthroughs, status, defect review and GO/NO-GO meetings
with the Business Analysts, Technical People.
• Generated Invoices by running the UNIX jobs. Validated the bills and
Document the bills and sent to Business.
• Performed System Testing including Functional, Regression, and Performance
Testing.
Environment: Windows 2000/NT4.0, Web Logic Enabler 6.0, Oracle 8i, Quality Center, TOAD 7.6.0.11, UNIX, SOAP UI,
WSDL, XML
Wal-Mart, Bentonville, AK JULY’08 – AUG’09
QA Analyst
Responsibilities:
• Reviewed the Business and System Requirements. Attended Test Case Review, Requirement Handoff and
Dev Handoff meetings and walkthroughs for review and resolution of Business and System Requirements about
POS System
• Created Test Plans, Test Cases, Test Procedures based on the set of Business and System Requirements that
has been approved by the team
• Gathered Test Data in order to test all scenarios based on the test cases
• Extensively involved in performing Black Box Testing, Integration Testing, and System Testing
• Executed Test cases and reviewed the results by comparing actual results against the expected results
• Certified when there is no difference between the actual and expected results. All variations are
documented and reported if there is any difference between actual and expected results
• Reported the Defects that were encountered during the testing process in Team Track and assigned them to
the Project Manager and Software Developers.
• Performed Regression Testing of change controls to ensure all errors have been corrected and no new errors
have been introduced or missed after the developer corrected coding errors
• Worked closely with Functional Architects and Developers to isolate, track, and troubleshoot defects and
monitored defects until resolved
• Designed SQL queries for Back-End and End-To-End testing.
• Worked for the Global Logistics System (GLS) team which supports different areas of the grocery
Distribution Center's (DC) and their strategy.
Environment: .NET, Windows XP, MS Office Tools, UNIX, QTP, Quality Center
JetBlue Airways, Houston, TX OCT’07 –
JULY’08
QA Engineer
Responsibilities:
• Interacted with Client, Business, and Development teams for requirement analysis
• Worked closely with the Business in the analysis of requirements and test to Client
needs.
• Analysis of Functional & non-functional Requirements, Business Requirements, Use
case documents, and User Interface Specifications for creation of deliverables such as Test
Strategy, Test Scenarios, Test Cases and Requirement Traceability Matrix (RTM).
• Created Test Plans, Test Strategies, and Test Metrics/Logs for System Acceptance
Testing in Test Director.
• Followed Scenario based approach in writing Test Cases.
• Responsible for periodic updating of Test Plans and Test Cases as per Requirement
Specifications.
• Driving daily Defect/Bug review meetings with business, environment and development
team to understand the problem and setting the severity levels and get resolutions for defects
logged by team.
• Tested in Web based Java applications and also Client- server applications.
• Participation in Integration testing, System testing, Regression testing and UAT.
• Development of test plans for execution and maintenance of the test environment.
• Worked with SQL queries for backend verification of Company Blue Bookings & Reporting.
• Developed HTML and JavaScript tools which are used for testing.
• Execution of Automation Scripts for Test Data (reservations) creation for SabreSonic
Kiosk Check-in application.
• Provided technical assistance to teams in Kiosk Machine/Check-in application questionnaire.
• Verified the Check-in functionality in Mobile devices for Mobile Check-in.
• Attended the weekly Business Requirement Meetings, Project Status Meetings with the
Business, Project, Development, and Testing Teams to table the Testing issues and thus
bring them to a closure.
• Retested the fixed issues and approved the software changes for enhancements by
generating Modification Requests.
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Environment: Java, Java Script, HTML, XML, SQL Server, Test Director, QTP, Ms-Word, Ms-Excel, UNIX.
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• Education:
• University of Karachi, Pakistan
• Bachelor in Computer Science
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• Reference:
• Provided upon request
Contact this candidate