Project Manager Management

JEFF STEINMAN

**** *. ******* ***., ******** OR *7203, 971-***-****, **************@*****.***

QUALIFICATIONS Experienced in successfully planning, directing, and managing projects

on time, within scope, and within budget using PMI methodology

SUMMARY

Excellent leadership skills with an ability to inspire others

Certified with the following credentials: CAPM, COMPTIA A+, COMPTIA

PROJECT+, MCTS: PROJECT 2007, CIW WEB FOUNDATIONS

ASSOCIATE, PMP QUALIFIED

Experienced in business process reengineering and process redesign

Extensive experience in the information technology sector, combined with

experience in the healthcare, educational, and legal sectors

Knowledgeable and experienced in change management practices

Ability to negotiate well with project team members, and experienced in

conflict resolution management

Exceptionally proficient in serving as a liaison between technical and

business services

Authorized to work for any employer in the U.S. or Canada

Ability to adapt to new situations quickly

Certified as a Master in Process Reengineering from Hammer and

Company

Possesses high aptitude and ability to learn new concepts quickly

Experienced in managing cross functional teams and coordinating

successful delivery of business objectives

Excellent managerial skills

Possesses a vast amount of technological skills, know-how, and

expertise

Highly qualified on many software and hardware platforms, including

Microsoft Project, all Microsoft Windows and Office platforms, SQL, data

analytics, and security applications

Possesses strong written, speaking, and listening communication skills

Employment History Epiq Systems, Inc. – Portland, Oregon

Project Coordinator & Acting Project Manager 2012-2013

Performed as Project Coordinator and acting Project Manager on the

largest class action lawsuit to date in the U.S., involving complex matters

including racial and minority discrimination allegations

Coordinated cross functional work teams, successfully bringing data and

business services together to deliver projects on time, on budget, and in line

with client expectations

Worked with some of the industry’s top legal experts, coordinated with

Government agencies, and led inter-team and interdepartmental coordination

efforts

Worked closely with the IT Development and QA departments by

developing software requirements, analyzing business needs, and performing

User Acceptance Testing for deliverables

Managed client expectations by preparing project timelines and plans,

issue logs, risk logs, and change management plans

Carried out client communications regarding progress, problems, errors

and successes, including weekly activity reports

AAA Promotional Products – Springfield, Missouri

Project Manager, 2011-2012

Oversaw the successful chartering, registration and creation of a US

start-up company branch moving into the U.S.

Led stakeholder meetings, managed the company budget, delivered

status reports, and reported issues and risks to the Project Sponsors

Created and maintained a web presence in the US to successfully handle

the sales and distribution of company product lines and promotional materials

Networked with Chamber of Commerce members and fellow business

associates to grow and develop the business

Created, distributed, and managed company marketing materials

including company e-mail blasts, print advertisements, and web campaigns

Provided business and technical support services to the organization

including web consulting, email setup and distribution, and phone and fax line

management

Managed project changes by implementing and following a controlled

change management procedure

Facilitated team cooperation by helping team members seek similar goals

to compromise and negotiate when needed

McKesson – Springfield, Missouri

Project Manager, 2009-2011

Led and managed a team of 5+ service professionals to deliver I.T.

projects ranging from $250,000 to $1 million, and 3 months to 1 year in length

Successfully managed resources and forecasted service hours

appropriately, ensuring project deliverables were delivered within budget and

to client satisfaction levels

Developed, implemented, and managed plans to deal with client issues,

risks, and change requests

Extensive work done on-site and off-site with internal and external facing

stakeholders

Communicated directly with senior management and senior stakeholders,

successfully managing expectations, timeframes, quality, and scope of work

Coordinated amongst various interdepartmental and external teams to

solve complex business problems with clever IT solutions

Forecasted and planned for billable client services hours by the month,

quarter, and year, continuously hitting planned targets

Utilized data analysis tools to find data trends and anomalies, and

provided analysis summary to senior management with recommended

corrective actions

Education Western Governors University – Salt Lake City, Utah (online)

2011-Present

Bachelor’s Degree in Computer Sciences, Emphasis in IT Security

Mohawk College - Hamilton, Ontario

1999-2001

College Degree in Computer Science, Emphasis in Networking

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