High School Customer
Resume:
Justine Newcombe
BA Honours Communications
Burlington, Ontario, L7L 2L5
519-***-**** - ***************@*****.***
SUMMARY OF SKILLS & QUALIFICATIONS
Proven leadership and interpersonal skills demonstrated through various
experiences
Effective team player with outstanding verbal and written communication
skills
Advanced knowledge of public and media relations
Professional writing, editing
Acquired basic computing skills in Microsoft Word, Excel, PowerPoint,
and Access
Professional, enthusiastic and highly motivated to excel
WORK EXPERIENCE
Server
Emma's Back Porch, Burlington, ON
May 2012 - Aug 2012
Made a happy customer experience while handling the customer orders,
retrieving beverages and food, and obtaining receipts, all of which
must be done in a timely manner
Used memory tricks to lock away faces and names into short-term recall
Dealt with unhappy customers, listening carefully to their needs
SNAP Camp Program Leader
The City of Burlington, Burlington, ON
June 2011 - Aug 2011
Monitored the health and well-being of up to ten children at a time
Was able to effectively communicate and connect with both the parents
and the children, crucial for building relationships and strengthening
bonds
Had to be flexible with my schedule, as many activities required
teamwork and coordination amongst the staff
Service Representative
Spotless Dry Cleaners, Burlington, ON
July 2010 - May 2011
Acquired working knowledge of their computer system
o Monitored receipt system by processing check-ins and check-outs
o Used the security system on a daily basis by closing and opening
up the store
I was given the task of managing the store on evenings and weekends
Promoted weekly specials setting up attractive displays
Crew Member
McDonalds, Burlington, ON
January 2009 - June 2010
Learned and applied internal company processes in the preparation,
packaging and delivery of various food products
Dealt with customer orders and complaints on a continuous basis
Worked to engage all employees in team involvement in order to maximize
results
Delivered timely and quality service while working in a high-stress
setting
Peer Leader in the 'Crave Program'
The Halton Region, Oakville, ON
September 2008 - June 2009
Advocated and created awareness amongst youth about the hidden lies and
tactics of the Tobacco Industry
Dealt with customer orders and complaints on a continuous basis
Presented information booths at local events and made learning the
health benefits of not smoking a fun experience
EDUCATION
Candidate for Bachelor of Arts Communications Program (2015), Wilfrid
Laurier University, Waterloo, ON
High School Diploma (Honors), Nelson High School, Burlington, ON
INTERESTS & HOBBIES
Music, nature, yoga, fishing
Contact this candidate