Manager Customer Service
Resume:
Alexander D. Hooper
Louisville, KY 40220
****************@*****.***
OBJECTIVE:
Efficient, well organized, self motivated, enthusiastic individual in search of a position that would
utilize my experience with customer service and hospitality.
EDUCATION:
Internship : Claudia's Herbs & Organics, Orleans, CA July-November 2012, Organic farming practices,
Vineyard Management, Homestead technique
U.S. Air Force Tech School, Sheppard AFB Wichita Falls, TX- 2005-2007 Aircraft Electrical &
Environmental Systems
Jefferson County Public Schools, Louisville, KY- 2002-2005
Patrick Henry High School, Roanoke, VA - 2001-2002
QUALIFICATIONS:
Promoting business services, and ensuring a high level of customer satisfaction.
Successful in establishing an exceptional rapport with individuals on all levels.
Exceptional organizational and time management skills with attention to detail.
Excellent oral and written communication skills.
Strong computer proficiency.
Strong communication and interpersonal skills.
Ability to make independent decisions.
Ability to manage complex issues creatively and effectively.
WORK HISTORY:
Cheddar Box Too!, December, 2012- currently employed: server, team leader
Claudia’s Herbs & Organics, July, 2012-November, 2012: organic farming/vineyard apprenticeship
Arata Sushi, April, 2012- July, 2012: server
Bravo! Cucina Italiana, 2011-2012: server
Mozz, 2010-2011: server assistant, captain
Bravo! Cucina Italiana, 2008-2010: server, catering
California Pizza Kitchen, 2007-2008: server, trainer
Blockbuster Video, 2006-2007: csr, trainer, shift leader, open/close establishment
A Plus Insulation, 2005-2007: sales, field installation
United States Air Force, 2005-2008: electrician, team based troubleshooting
Texas Roadhouse, 2004-2006: host, server assistant, expo, meat cutter/prep
REFERENCES:
Adam Underwood: 502-***-**** Former General Manager at Mozz
Nate Lechtenberg: 502-***-**** Manager at Bravo
Brian Flowers: 502-***-**** Executive Chef at Bravo
Dave Brown: 502-***-**** Manager at Bravo, and former manager at California Pizza Kitchen
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