Customer Service High School

** ********* ****, *********, ** ***** • 860-***-**** • ******.*.*****@*****.***

Angela Lucia

Objective

To obtain a clerical or customer service position, with an opportunity to grow and excel.

Experience

09/2002-04/2011

Manchester Recycling and Materials, LLC Manchester, CT

Dispatcher/Scale Operator

Operate scale, manually or computerized.

Processing incoming/outgoing materials.

Scheduling deliveries of materials for 1-4 drivers each day.

Taking orders for customers in person and over the phone (about 150 combined customers per day).

Handling customer’s problems and resolving them.

Helping customers understand what and how much they need of each material.

Assisting bookkeeper with accounts receivable and accounts payable.

Made deposits.

Assisted with Payroll when needed.

Proficient in:

Microsoft Word

Microsoft Excel

Microsoft Outlook (some experience)

Microsoft Access (some experience)

Quick Books (some experience)

98WPM

Education

1998-2002

Windsor High School Windsor, CT

High School Diploma

References

Rebecca Andresen 218-***-****

Jennifer Ouellette 860-***-****

Lisa Johansen 860-***-****

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