Customer Service Manager
Resume:
Amber Salmon
**** ****** **** **. ******, MO ****1
*********@****.***
www.linkedin.com/pub/amber-salmon/2b/23/87a
http://www.asalmon00.com/
Objective
I am willing to assist organizations with any editing or technical writing needs and am excited by a new challenge that
tests my skills and learning abilities. I am currently seeking entry level job opportunities in the Omaha and Lincoln,
Nebraska areas.
Specialties: Experienced in editing for content and format
Education
• One year at Ozark Christian College, August 2006 May 2007
• B.A. in Professional and Technical Writing, 3.4 GPA, Missouri Southern State University, December 2010
• M.A. in Technical Writing, 3.6 GPA, Missouri State University, May 2013
Courses
• Missouri Southern State University
Professional/Technical Writing
o
Advanced Professional Writing
o
Technical Writing
o
Feature Writing for Film Studies
o
• Missouri State University
Scientific/Technical Editing
o
Designing Technical Documents
o
Writing for the Health Professions
o
Creative Writing/Advanced Non Fiction
o
Writing for the Web: Coding HTML/CSS
o
Issues in Rhetorical/Professional Writing
o
Modern/Contemporary Poetry
o
Professional Writing
o
Visual Communication
o
Projects
• Top of Form
Bottom of Form
• Marketing Project for Cabool
o Missouri State University
o August 2011 – December 2011
Portfolio available on request
Amber Salmon
3821 Castle Rock Dr. Joplin, MO 64801
*********@****.***
www.linkedin.com/pub/amber-salmon/2b/23/87a
http://www.asalmon00.com/
I wrote the website copy of “Senior Citizen Living” to promote residential growth in the
rural city of Cabool, MO. Also, I helped write sections of the brochure and blog.
•
Collaboration Project with Rebuild Joplin
o Missouri State University
o January 2012 – Present
Our class created a User Guide for cohuman.com to help improve communication within
the Rebuild Joplin group. We also used Camtasia software to record our movements on
the site in order to maximize learning capability.
• Senior Health University (SHU)
o Missouri State University
o January 2012 – Present
Our Medical Writing class created an exercise pamphlet geared towards senior citizens
for SHU to use in their workshops.
Computer Skills
• Microsoft Office
• Adobe Creative Suite (basic)
• HTML 5/CSS 3
• Prezi
• Camtasia Software
Work Experience
•
Professional/Technical Writer
o
Technical Writing Freelance
o January 2009 – Present
Portfolio available on request
Amber Salmon
3821 Castle Rock Dr. Joplin, MO 64801
*********@****.***
www.linkedin.com/pub/amber-salmon/2b/23/87a
http://www.asalmon00.com/
I design and edit a variety of documents for any field. I also have a background in
HTML/CSS.
I live in Missouri, but I would like to relocate to the Omaha, Nebraska area.
Mobile: 417-***-****
•
Head Shift Manager
o
Shake's Frozen Custard
o August 2007 – Present
o Joplin, Missouri Area
I manage a shift, make product, provide excellent customer service, and deal with nightly
money.
Reference: Don Osborne/ Jessica Seigel
•
Technical Writing Intern
o
The Alliance of Southwest Missouri
o June 2012 – September 2012
o Joplin, Missouri Area
I designed flyers, newsletters, and edited documents such as the website, employee
handbook, press releases, and their whole database of grants.
For example: ADA, PACT, Carthage Caring Communities, DFC, Fire Safety, Synthetic
Drug Control, Prisoner's Reentry, Health Literacy, McDonald County Expansion Project,
Prevent Now, Collaboration and Community Readiness, Tween Safety and MFH grant.
Reference: Rachel Bourdreau
•
"Messages from Estillyen"
o
William Jefferson
o December 2011 – December 2011
Portfolio available on request
Amber Salmon
3821 Castle Rock Dr. Joplin, MO 64801
*********@****.***
www.linkedin.com/pub/amber-salmon/2b/23/87a
http://www.asalmon00.com/
o Springfield, Missouri Area
I assisted in editing a book for William Jefferson.
Reference: ****************@**************.***
•
Edited the article, “Greer Spring: Persevering Paradise” for Ozarks Watch Magazine
o
Ozarks Watch Magazine
o December 2011 – December 2011
o Springfield, Missouri Area
I edited the article before it was published.
Reference: ***********@*************.***
•
Professional/ Technical Writing Intern
o
The Independent Living Center
o January 2010 – December 2010
o Joplin, Missouri Area
I wrote articles, established corporate voice on their website (ilcenter.org) and
newsletters (Independence Unlimited and Youth Connection), revised/edited volunteer
manual, recreated documents, created resource documents, and researched grant
opportunities.
Reference: Stephanie Brady
Activities
• Secretary/ Scholarship chair of Alpha Sigma Alpha Sorority 2007 2010
• Twenty five hours of volunteer work per semester for Alpha Sigma Alpha 2007 2010
• Founding member of the Order of Omega (Greek Honor Society) inducted in 2010
• Sigma Tau Delta (English department honor society) inducted in 2010
• Organized Take Back the Night for Lafayette House Spring 2009 2010
Portfolio available on request
Amber Salmon
3821 Castle Rock Dr. Joplin, MO 64801
*********@****.***
www.linkedin.com/pub/amber-salmon/2b/23/87a
http://www.asalmon00.com/
• Three poems published in, bordertown, Missouri Southern’s literary magazine 2010
• Society for Technical Communication (STC) 2012 2013
Publications
• “Bien”
o Top of Form
Bottom of Form
o bordertown
o March 2010
The poem was published in Missouri Southern State University's literary magazine.
• "The Blue Door"
bordertown
o
o March 2010
The poem was published in Missouri Southern State University's literary magazine.
• "Grand Prix"
bordertown
o
o March 2010
The poem was published in Missouri Southern State University's literary magazine.
References
• Don Osborne, Owner, Shake’s Frozen Custard, 1441 Rangeline, Joplin, MO
64802: 479-***-****
• Jessica Seigel, Manager, Shake’s Frozen Custard, 1441 Rangeline, Joplin, MO
64802: 417-***-****
• Stephanie Brady, Supervisor, Independent Living Center, 2639 East 34th Street,
Portfolio available on request
Amber Salmon
3821 Castle Rock Dr. Joplin, MO 64801
*********@****.***
www.linkedin.com/pub/amber-salmon/2b/23/87a
http://www.asalmon00.com/
Joplin, MO 64804 : 417-***-****
• Rachel Boudreau, Supervisor, The Alliance of Southwest Missouri, 2914E. 32
Street, Suite 102, Joplin, MO 64804: 417-***-****
Portfolio available on request
Contact this candidate