Customer Service Medical

Yibo Li

**** *. **** ******, ******* IL. *****. Tel. 1-773-***-****

*************@*****.*** / ***@*******.*********.***

CAREER OBJECTIVE

Entry-level staff nurse position in general medical-surgical unit

EDUCATION

North Park University Chicago, IL.

B.S. with a major in Nursing December, 2012

LICENSURE

Illinois State Register Nurse Licensure

CERTIFICATION

Current CPR

PRACTICIUM

Rehabilitation Institute of Chicago

Chicago, IL.

Clinical Synthesis (160 hrs) Fall, 2012

. Cared an average of 6 patients on the shift.

.Gained experience in procedures such as PICC line flush & blood sample

drawing, calcium alginate dressing for pressure ulcer, set up EKG,

discontinuing of IV & epidural, endo-trach suctioning and etc.

.Administered medications to the patient in accordance with 6 Rs.

. Performed head-to-toe assessment on the patients and charting accordingly

via CERNER system.

.Conducted QI project of accuracy in weighing patient on the unit.

Occupational Health UIC Great Lake Center

Chicago, IL.

. Community Health Rotation

Fall, 2012

Northwestern Memorial Hospital

Chicago, IL

. Psychiatric Rotation Spring,

2012

Children's Memorial Hospital Chicago, IL

. Pediatric Rotation Fall, 2011

Swedish Covenant Hospital

Chicago, IL

. OB & medical surgical Rotation

Fall, 2011&Spring, 2012

Evanston Hospital Evanston, IL

. Medical-surgical Rotation Spring, 2011

EMPLOYMENTS

Golden Street Trucking Chicago, IL

Office Assistant/Accountant July, 2007-

Present

.Updating driver's daily load log

.Reconciling bank accounts, producing financial statement & invoices,

preparing drivers' payroll.

.Answering phones calls and type memos.

Walgreens Broadview,

IL

Pharmacy Technician October, 2006-

April, 2007

.Provided friendly customer service that helped retain customers.

.Demonstrated accuracy in cashiering, cash handling and credit-card

processing.

.Correctly prepared prescription labels and filled prescriptions for

approval by pharmacists.

COMMUNITY INVOLVEMENT

Toivo ja Rauha ry Finland (Under National Disability Fund)

.Volunteer for disabilities' community service, working to provide respite

care for handicapped people in summer, 2003 in Finland

White Crane Senior Day Care Center

Chicago

.Volunteer

Spring, 2012

.Providing help with safe transferring, toileting, eating and other

personal care tasks.

.Assisting with basic behavior management, such as wandering, incontinence

and acute delirium or speech difficulties associated with dementia.

.Assisting with daily activities including music, movie and arts.

.Helping RN take vitals as needed.

OTHER SKILLS

Bilingual, fluent both in English and Mandarin

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