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Project Manager Customer Service

Location:
Martinsburg, WV, 25404
Salary:
30000 plus comm
Posted:
April 04, 2013

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Resume:

Matthew A Mayo

*** ***** **** **

Martinsburg, WV 25404

Mobile: 304-***-****

Email: ****.*********@*****.***

Availabili Job Type: Permanent

ty: Work Schedule: Full-Time

Work AEX Group

Experience 105 Enterprise Lane

: Hagerstown, MD 21740 United States

06/2012 - Present

Hours per week: 55

Operations Manager

Supervisor: Randy Meredith 610-***-****)

Okay to contact this Supervisor: Yes

Oversee all Route Operations.

Complete all Route Analysis to ensure customers are

serviced on time.

Have constant contact with all clients to improve

customer service and to ensure all parties are

satisfied.

Find creative ways to cut cost to improve total annual

revenue for the branch.

Always find ways to make the branch more revenue.

Complete daily tasks to better satisfy our client.

Manage all Cross docking daily.

LaserShip Inc

1120B Business Center Drive

Hagerstown, MD 21740 United States

01/2012 - 06/2012

Hours per week: 50

Project Manager

Supervisor: Kane Bookhultz 410-***-****)

Okay to contact this Supervisor: Yes

Oversee all Route Operations.

Complete all Route Analysis to ensure customers are

serviced on time.

Have constant contact with all clients to improve

customer service and to ensure all parties are

satisfied.

Set and Adjust all drivers payroll.

Find creative ways to cut cost to improve total annual

revenue for the branch.

Always find ways to make the branch more revenue.

Complete daily tasks to better satisfy our client.

Manage all Cross docking daily.

ADL Services

1120B Business Center Drive

Hagerstown, MD 21740 United States

10/2011 - 01/2012

Hours per week: 40

Project Manager

Oversee all Route Operations.

Complete all Route Analysis to ensure customers are

serviced on time.

Have constant contact with all clients to improve

customer service and to ensure all parties are

satisfied.

Set and Adjust all drivers payroll.

Find creative ways to cut cost to improve total annual

revenue for the branch.

Always find ways to make the branch more revenue.

Complete daily tasks to better satisfy our client.

CLS CAG USA Inc

Williamsport, MD United States

04/2008 - 10/2011

Hours per week: 45

Independent Contractor

Supervisor: Vicky Neff 301-***-****)

Okay to contact this Supervisor: Yes

My duties are to pickup film and pharmaceuticals from

Walmarts Hub. Then i continue to go to Baltimore, MD to

deliver the items to Twenty-Seven different stores on my

route. After that i continue to head back to

Williamsport, MD to drop of the returned film.

FedEx Ground

Hagerstown, MD United States

11/2009 - 03/2010

Hours per week: 30

Package Handler

Supervisor: Mike 301-***-****)

Okay to contact this Supervisor: Yes

My duties were to hand lift packages that came of a

conveyor belt and hand load them into a trailer.

Arbys

Hagerstown, MD United States

07/2006 - 09/2008

Hours per week: 35

Cashier/Cook

Supervisor: Karen Smith 301-***-****)

Okay to contact this Supervisor: Yes

My duties were to cook the food that customers ordered,

clean the restaurants periodically, and work on a

register taking the customers orders.

Education: University of Phoenix (Online) United States

Currently enrolled for Business Management BBA

GPA: 3.5 of a maximum 4.0

Hagerstown Community College Hagerstown, MD United

States

Some College Coursework Completed

GPA: 3.5 of a maximum 4

Major: Business

Job

Related

Training:

References Name

: Employer

Title

Phone

Email

Vicky Neff

CLS CAG USA Inc

Regional Manager

301-***-****

Kane Bookhultz

LaserShip Inc

Regional Manager

410-***-****

**********@*********.***

Sheri Selzer

LaserShip Inc

Independent Contractor

240-***-****

Indicates professional reference

Additional Communicate professionally both orally and written with

Informatio all levels of personnel as well as others.

n: Ability to Manage and lead a team with full confidence

of completing a job upon beginning.

Capable of working with minimal supervision, proactive

and takes initiative.

Flexibility to work independently or as a member of a

team.

Ability to work efficiently under time constraints in a

fast paced work environment.

Able to prioritize multiple tasks.

Able to work accordingly to emergencies and work

flexible hours or beyond the normal, if necessary.

Ability to work with MS Office, Excel, and additional

computer programs.

Ability to build a computer and understand all of its

components.

Ability to learn new jobs and projects very fast and

adapt and excel in anything I do.

Have a lot of knowledge with hand and power tools.

Able to do a variety of landscaping objectives, such as

mow grass, work with plants, and cut down trees.

Able to do an assortment of cleaning, such as sweeping,

cleaning up and disposing of trash, and moping.



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