Rick A. Hook
Mount Vernon, IA. 52314
(319) 895 – 6920, 319-***-****
*********@*****.***
Summary
A proven ability to push frontiers by establishing stretch goals that inspires, drives, and influences the organization to achieve success. Focused leadership with the proven skills and experience to build a synergetic team that is capable of achieving meaningful results. Hold to high personal standards of ethically behavior and takes accountability for work. Demonstrated ability to build and grow effective networks within the organization and with external forces that directly impact the organization’s bottom line. An exceptional, experienced communicator with a proven ability to interface with and build cohesiveness within all levels of an organization. More than 15 years of management experience.
Skills
1. Push organizational frontiers by inspiring workforce to utilize new approaches and processes.
2. Extensive experience in team building and negotiation. Proven ability to motivate and move a group toward a consensus.
3. 15 years of experience in scheduling and managing work flow for entire production process.
4. Extensive experience with MRP/ERP systems.
5. Masterful communicator with ability to inspire and build trust in order to create a shared understanding and vision within the team and organization as whole.
6. Ability to create a personalized focus and ownership with the team.
7. Executes flawlessly in pursuit of the organization’s end goals.
8. Disciplined and relentless in pursuit of organizational goals and objectives.
9. Proven history of solving complex operational problems.
10. Formally trained in Lean, Six Sigma, Root Cause Analysis, and Teaming Principals.
11. Detail oriented with strong analytical skills that utilizes a creative approach to problem solving.
12. Fifteen years of proven continuous process improvement management experience.
Experience
Paladin Attachments, Delhi IA
Value Stream Manager -2012-2013
1. Responsible for scheduling and production control for five key value streams.
2. Responsible for Lean implementation and change management.
3. Improved cost and productivity by 12% in one year.
4. Redesigned cell layout for mixed 900 value stream and created a 15% space improvement.
5. Responsible for talent management, change management, and technical training.
6. Direct workforce and assign relevant tasks
Guardian Industries, DeWitt, IA
Project Manager, Operations/Marketing 2011 – 2012
1. Responsible for cost/margin, schedule and technical performance of coated products.
2. Responsible for talent management, change management, and technical training.
3. Prepare business proposals and lead negotiation of all related contracts.
4. Direct workforce and assign relevant tasks.
5. Responsible for all segments of life cycle value stream for coated products.
Frontier Natural Products COOP, Norway, IA
Production Manager, Operations, 2006 - 2011
1. Leader of the production sector of the facility.
2. Develop and test new products.
3. Work with management team to establish stretch goals for the organization.
4. Engaged with key leaders to create and establish business strategies for product output, food safety, and overall product quality.
5. Built critical internal and external networks that helped to propel the organization to a market leader.
6. Skilled and effective leader for creating procedure documents, teaching manuals, and business documentation.
7. Active leader for teaching formalized teaming and lean principals to the entire organization.
8. Improved overall efficiency ratings for production department by 25% and helped to increase total output by over 50%.
J&A Printing, Hiawatha, IA
Warehouse/Logistics Manager, 2003 - 2006
1. Created and chaired process improvement team. Team recommendations led to overall improvements to product/job ticket flow resulting in a 20% reduction in labor costs and overall increase in productivity of 35%.
2. Redesigned factory layout and created a 25% space improvement.
3. Lead negotiator for contracts with key vendors. Improved shipping deliveries by 10% and reduced shipping costs by 25% with new contracts.
4. Leader of Management Metric and Goal Team.
5. Created critical network with key vendors and agencies to establish creative and cost efficient ways to fulfill customer orders.
Norwood Souvenir, Cedar Rapids, IA
Sample Department Manager/Product Manager/Marketing Coordinator/Shift Supervisor, 1992-2003
1. Created and implemented procedures to generate feedback from national account managers. Procedures helped to foster and grow positive relationships between national account managers and Norwood Souvenir. Sales increased by 25% as a result of new procedures and improved communications.
2. Wrote and implemented new marketing policies and procedures for Norwood Corporation. Specific topics included sampling strategy and proper tradeshow display for all marketing collateral.
3. Established a sample distribution system that helped national sales managers to determine the precise needs of their customers. Sales increased by 20% and sampling costs were reduced by 40% for the fiscal year that the new system was implemented.
4. Rated as top departmental manager in the areas of communication, teamwork, and productivity for Norwood Corporation. The rating was used to identify leaders and key employees for Norwood Corporation.
Education
Mount Mercy College, Cedar Rapids, IA
M.B.A., 2010
Mount Mercy College, Cedar Rapids, IA
B.S., Business, 2004
Kirkwood Community College, Cedar Rapids, IA
A.A., Business, 2004
Kirkwood Community College, Cedar Rapids, IA
Lean Certification, 2002