Customer Services
Resume:
M AURO D. CASTRO
Revere, Massachusetts, 02151
***********@*******.***
OBJECTIVE
Seeking a banquet server position where I can use my organizational and interpersonal
skills to benefit the company.
R ELEVANT EXPERIENCE
Caregiver/Housekeeper (12/2007 – 11/2012)
Self-Employed, Rio de Janeiro/Brazil.
* Responsible for assisting my elderly parents in their activities such as taking their
medications, plan and prepare meals, run errands, buying groceries; do some housekeeping
chores. Accompany them in their medical appointments and health treatments.
Banquet Server/Coffee Break (10/1998 – 12/2007)
H yatt Regency Cambridge/Massachusetts.
* Responsible for taking care of customer needs in restaurants, conference and banquets
rooms and other activities involving social and business events.
* Assist guests and customers in all services required by this position.
Banquet Server (05/2006 - 11/2007)
T he Liberty Hotel, Boston/Massachusetts.
* Responsible for taking care of customer needs in restaurants, conference and banquets
rooms and other activities involving social and business events.
* Assist guests and customers in all services required by this position.
Server Assistant (02/1996 – 10/1998)
H yatt Grand Cypress, Orlando/Florida.
* Responsible for taking care of customer needs in the restaurant and help to fulfill clients
expectations at his dining experience
* Assist guests and customers in all services required by this position.
legal documents as well as State programs and business contracts for the Portuguese
speaking communities.
Banquet Server ( 08/1995 - 09/1998)
Walt Disney World - Contemporary Resort
O rlando/Florida
* Responsible for taking care of customer needs in restaurants, conference and banquets
rooms and other activities involving social and business events.
* Assist guests and customers in all services required by this position.
Banquet Server ( 02/1997 - 09/1998)
Omni Hotels - Orlando/Florida
* Responsible for taking care of customer needs in restaurants, conference and banquets
rooms and other activities involving social and business events.
* Assist guests and customers in all services required by this position.
L ANGUAGE PROFIC I ENCY
F luency in Portuguese and Spanish.
COMPUTER SKILLS
Working knowledge of Windows 98, Microsoft Word and Internet.
Contact this candidate