Quality Control Customer Service
Resume:
**** ******* **. ******, ** *****
330-***-**** * ************@*****.***
SUMMARY OF QUALIFICATIONS
DETAIL-ORIENTED, EFFICIENT MAINTENANCE PROFESSIONAL, with 16 years of experience in processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary and time constraints. Review operations and confer with technical or administrative staff to resolve production or processing problems. Implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports, to detect production problems.
AREAS OF EXPERTISE
Quality Control Inventory Control Management Productivity Improvement
Work Prioritizing Preventative Maintenance Principles of Customer Service
Inspections Coaching & Motivating Others Shipping & Receiving
Safety Standards Time Management Emergency Maintenance
Troubleshooting Workplace Safety
PROFESSIONAL EXPERIENCE
RockTenn, Ravenna, OH 2007 – Present
PRODUCTION SUPERVISOR
Guiding, Directing, and Motivating Subordinates
Establishing and Maintaining Interpersonal Relationships
Resolving Conflicts and Negotiating with Others
Scheduling Work and Activities
Organizing, Planning, and Prioritizing Work
Monitor Processes, Materials, or Surroundings
Inland, Corrugated Packaging, Streetsboro, OH 1999 – 2007
PRODUCTION SUPERVISOR
Five Years Supervision
Managing others on production floor
Scheduling of work and activities
Troubleshooting and maintenance
Tow Motor Operator
Maintenance Assistant
Machine Operator
Ravenna Aluminum Industries, Ravenna, OH 1994 – 1999
CORE MAKER, MOLD PREP
Observe continuous operation of automatic machines
Measure and visually inspect products for surface and dimension defects
Set up, operate, metal molding and casting for core making machines
Trim excess material from parts
Therm-o-Link, Inc., Garrettsville, OH 1986 – 1994
PRODUCTION SUPERVISOR
Quality Control
Tool and Die Maker
File, grind, shim, and adjust different parts to properly fit them together
Fit and assemble parts to make, repair, or modify dies
Waste Treatment Facility
Add chemicals such as ammonia, chlorine, or lime to disinfect
Collect and test water and sewage samples
Clean and maintain tanks
REFERENCES
Chuck Bakaitis
General Manager, Temple Inland Streetsboro OH
Regional V.P. Manufactoring International Paper
Chip Calta
Shipping Supervisor
International Paper, Streetsboro, OH
Bryan Graves
Plant Manager
RockTenn, Fernandina Beach, FL
Dave McCaskey
Superintendent
RockTenn, Ravenna, OH
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