Technician Computer

JORGE A LOZANO

**** ** *** ******* ( Davie, FL 33325 ( 954-***-**** (

********@***.***

0. Upcoming BancTec offering a strong academic background in IT combined

with excellent experience as Senior Computer tech

0. Consistently recognized for technical troubleshooting skills used to

rapidly and cost-effectively resolve challenging technical issues.

0. Quickly learn and master new technology; equally successful in both

team and self-directed settings; and proficient in a range of computer

systems, languages, tools and testing methodologies.

0. Repair Desktop, Laptop, printers in customer houses or Offices.

0. IT Support, Network Administrator, computer and Printer technician

0. Point of sales Installation and configuration

0. Spanish Native language

0. English Speak, read and write with basic competence

Education

A + Certified Technician

MCTS - Microsoft technology Specialist

Dell Desktop, Laptop and printers foundation 2010

HP - Toshiba Certified Technician

Lexmark printers Certified Technician

Sony Certified Technician

Microsoft Certified Technology Specialist (MCTS)

Microsoft Certified IT Professional (MCITP) After 10/20/11

Technology Summary

Certificatio Comp TIA A+, MCTS

ns: Microsoft Certified IT Professional (MCITP) in progress

Systems: Windows 9X/NT/2000/XP/windows vista/windows7/server 2000,2003,2008,

Novell NetWare, Mac OS,

Software: MS Office, Lotus Notes, QuickBooks,

IT Experience

INNOSOURCE INC - Fort Lauderdale

Senior Computer- July- August 2011

Wachovia- Wells Fargo Conversion- Data Migration, outlook

conversion

R H T - Fort Lauderdale

Senior computer Tech May to July 2011

Wachovia- Wells Fargo Conversion Installation and configuration

computers, printers, check .

Readers credit card readers

C-T-S - Miramar, FL

0. Senior computer tech, (2006-To present) handled technical

troubleshooting within an enterprise environment, including system

crashes, slow-downs and data recoveries. Engaged and tracked Priority

1 issues, with responsibility for the timely documentation, escalation

(if appropriate), resolution and closure of trouble tickets. Provide

networking/desktop support and perform account maintenance tasks.

Earned commendations for teamwork, flexibility and work excellence in

providing IT support to Costumer

BancTec:

Senior Computer Tech, (1999-2008) handled, Service call for IBM,

Toshiba, Compaq, Dell and

Lexmark. Exceeded issue-resolution targets and achieved exemplary

customer satisfaction scores,.

Consistently.

The Answer Group

Help desk (2003-2005) Technical support for customers with Gateway

computers. Fast access with

Bellsouth account

Available for Relocation & Travel

Contact this candidate