Technician Project Management

Luis Ortiz

Experience: Runbeck, Inc. Sunrise, FL

Network Support Team 2012

. Deployment and support for voting

equipment

. Configuring equipment for early voting in Broward County

. Printer repair and configuration

. Network equipment configuration

. Support for Broward County supervisor of elections

WorldWide Tech Services (Acquired Banctec) Miami, FL

IT Specialist 2009 - 2011

. Provide technical support for problems with sound cards,

video cards, network cards, modems, hard drives, hard disk

controllers, and PCI bridges.

. Responsibilities included problem detection and solving,

fixing and reinstalling software and hardware.

. Install, upgrade and configure XP > 7 / MS Office Suites

2003 > 2007 > 2010

. TV repair certified, electromechanically inclined to

repair printers

. Project management and deployment.

. Bilingual, speak, read and write English and Spanish.

. Skilled with computers systems and software such as Win XP

pro, Win 7.

. A+ and Network+ Comptia certified.

Banctec (Acquired by WorldWide Tech Services)

Miami, FL

PC Technician 2000 - 2009

. Refurbished laptops, desk stations, test stations, and

various computer components.

. Responsibilities included problem detection and solving,

fixing and reinstalling software and hardware, and

maintaining customers network.

. Added hardware to computer systems such as: hard drives,

video cards, sound cards, SCSI devices, printers and

scanners.

Medcraft Miami, FL

Electronics Technician 1998 - 2000

. Set-up standard test apparatus

. Recommended changes in circuitry and installation

specifications to simplify assembly and maintenance.

. Lay out, built, tested, repaired and modified

developmental and production electronic components, parts,

equipment and systems, such as computer equipment, avionics

control instrumentation, test equipment and controllers.

Education: Devry Institute of Technology Chicago, IL

AAS in Electronics

Northeastern Illinois University Chicago, IL

General Studies

Currently working on MCSE and Cisco certifications

Contact this candidate