Customer Service Sales

Susan Apostle

** ******** **. ************, ** **081 856-***-****

*********@*******.***

objective

A position that will allow me to use my skills and experience

in sales, sales support or customer service.

Skills Profile

Effective user of time management

Outstanding communications skills

Problem solving

Exceptional interpersonal skills

Ability to identify client needs

Employment History

Medstaff Inc. 2006 - Present

Administrative Assistant, Pitman, NJ

Contact existing and prospective clients on a regular basis

Screens applications that meet the required qualifications and

initiates the interview

Coordinates and schedules technologist to various medical

facilities

Maintain accurate and up to date credentials

Distribute marketing materials and catalogs as needed

Prepare monthly radiation and QA reports

On call administrator for hospitals

Assist with general accounting functions; billing, invoicing

and collection

Mid Atlantic Diagnostics 2006 - 2008

Operations Administrator, Mt. Laurel, NJ

Support sales representatives through sale order entry, product

research, and purchase order status update

Coordinate trade shows: Finalize arrangements, payments,

equipment, material and booths

Supervise and backup warehouse operations

Coordinate time sensitive shipments

Implemented FDA approval documentation in warehouse

Purchase products from multiple vendors

Monitor inventory

Resolve billing issues

Manage invoices

The Berkshire Ivy Gardens 1998 - 2004

Sales Support, Waterford, NJ

Provide support to President, V.P. of Sales and Regional Sales

Managers

Works as a liaison between sales reps and customer service to

resolve customer order

issues and complaints

Create, maintain and run reports and data bases related to

commissions and sales history

Managed executive expense reports

Maintained customer purchase order

Coordinate delivery and transportation of product from

warehouse

Monitored available inventory

Continually marketed new products to existing customers

Managed invoicing, returns and credit memos

Computer Skills

Microsoft Word, Excel and PowerPoint

Outlook

QuickBooks

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