Customer Service Sales

Carlos Cabrera *** SW **th CT Miami, FL ***** 786-***-**** ************@*****.*** Targeting Entry-Level Help-Desk Positions A+ certified since May 2011. Forklift licensed driver. Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies. EDUCATION Miami Dade College Miami,FL Degree expected 12/13 Computer Science AA GPA: 2.0 Always among the top of each class taken. TECHNOLOGY SUMMARY Certifications: CompTIA A+ Systems: Windows XP/Vista/7, Mac IOS, Android, Linux Debian/Ubuntu/Fedora/OpenSUSE Languages: C++, Java Software: ETPS2, MS Office EXPERIENCE May 2012 - Jan 2013 UPS SCS Warehouse Associate SPL Receiving Using ETPS2 inspected and received computer parts In charge of training and overseeing Lenovo account Drove Forklift standing and Bendi Forklift January 2011- Dec 2011 Boston Scientific Product builder Placed labels on carton, scanned and placed medical components into the carton then proceeded to place carton into shipper box Received a quality award for catching a mistake in the procedure March 2010 - July 2010 Gap Sales Associate Opened new Gap card accounts Got an award for opening most Gap card accounts August 2009 - Feb 2010 Staples Easy Tech Associate Sold computers, printers, and faxes to customers Fixed, upgraded, and updated computers customers brought in October 2006 - May 2009 The Disney Store Sales Associate Provided customer service to the customer Received and processed shipment Monday - Friday