Customer Service Management

Sharon L. Boffo

**** **** ******

Williamstown, NJ 08094

609-***-****

Objective: An interesting position with a growing Company.

Summary of Qualifications:

. 5 years of Corporate Banking Operations experience

. 4 years Corporate Government Banking experience

. 5 Years experience working with Non-Profit Organizations

. Excellent communicator with excellent organizational skills

. Excellent computer skills

. Highly motivated, Energetic & able to multi-task

. Daily use of Microsoft Access, Excel, Word & Outlook Express

Experience:

. 2008- 2013 - Sun National Bank, Vineland, NJ - Government Banking

Department & Cash Management Department- Government Banking

Specialist.

~ Assisted in managing $350,000,000. Portfolio consisting of

Municipalities, Boards of Education, & Municipal Utility

Authorities

~ Support & Assisted Leadership Teams including as a liaison for

Cash

Management Services

~ Assisted Cash Management Sales Reps & Cash Management

Department

~ Manage client relationships

~ Creating & Delivery of Request for Proposals for

Government Banking

~ Strong Customer Service experience.

~ Daily management of office functions

. 2003 - 2008 - Sun National Bank, Vineland NJ - Cash Management

Department - Investment Desk Specialist/ Small Business

Implementation.

~ Settled Trade/ Investment Desk which had a $250,000,000.

Investment

Portfolio.

~ Processed all online Small Business Electronic Banking.

~Daily Operations of Control Disbursement, Positive Pay,

Depository

Transfer Service

~ Backup for Account Analysis

. 1986 -2003 - American General Securities - Williamstown, NJ

~ Helped run and operate a successful Investment and

Insurance Business

~ Servicing 17 sales Representatives

~ Office management

~ Processing investment and insurance business

~ Planning & attending Dinner seminars

~ Previous NJ Insurance License

. Volunteer Work

~ Victory Christian School - Williamstown NJ (1998-2001)

Organized & solicited for Non- Profit auction fundraiser for 4 years.

~ Choices of the Heart - Turnersville, NJ (2002)

Solicited for Non-profit auction fundraiser for 1 year

Sun National Bank United Way Fundraiser - Served as Department Chair

person for Cash Management (2006)

. Education

Baptist High School - Haddon Heights, NJ, High School Diploma

Cumberland County College (2003-2006), Certificates of Achievement for

Word, Excel, and Outlook Express.

Contact this candidate