Project Manager Management

804-***-**** Priyanka Dubey ********@*****.***

SUMMARY:

A business analyst, part of an agile team, with experience in working with creation of process flow

models, mock ups, and use case stories to depict the requirements. Use of testing and test

management tools such as Quality Center 11.0, to test and report bugs, and further verify the

quality of the software. Over 4 years of experience in management as project manager and

assistant manager in sales management.

CAREER HIGHLIGHTS:

BSA

Presentation of ikaSystems claims product

Conducted requirements elicitation and documentation

Developed requirements document, conducted business and technical reviews

Developed process flow models, mock ups, and use case stories to depict the requirements

Facilitated meetings and Q&A sessions with clients and developers for gathering and

consolidation of information and requirements

Test and document solutions

QA

Worked with SMEs and stakeholders on requirement gathering to perform and execute User

Acceptance Test (UAT) and document defects in Quality Center 11.0

Developed automated script to perform tests

Wrote test cases and test scripts for manual testing

Project Manager

Gather Business requirements from SMEs and Stakeholders to deliver a project plan

Leading resources to achieve specific goals by planning the business solution with accurate

milestones

Effort management of effective and efficient use of time and resources

Obtain business sign-offs

SDLC methodologies used: Agile and Waterfall

TECHNICAL SKILLS:

Platforms Windows 7, Windows XP and Windows Vista

Software Development Requirements and Specifications management, Change

Management, Project Management, Process/Flow Modeling

Software Life Cycles Agile and Waterfall Methodologies

Modeling Activity Diagrams and Flow Diagrams

Test lifecycle User Acceptance Tests, Test planning, Test cases & scripts,

Requirements traceability matrix

SOFTWARE SKILLS:

Case Tools Test Manager and MS Visio,

Testing Tools Quality Center 11.0

Database & SQL SQL Server 2008, Oracle 9I, SQL Developer

Other Tools MS Project, MS Office (Word, Excel, PowerPoint), Lotus

Notes, E-views, Kronos Workforce Central

Document Management SharePoint, Clarity & manual time reporting

Environment MS Office, MS Excel, MS PowerPoint, MS Visio

PROFESSIONAL EXPERIENCE:

ikaSystems, Southborough MA September 2012–March 2013

Business Analyst

Client site demo presentation of the ikaClaims product.

Documentation and understanding of Checkrun Process from Fin0007 and Fin0011 to Remits and

EOB.

Following through with the check run process and reporting of failures via adhoc help tickets.

804-***-**** Priyanka Dubey ********@*****.***

Documentation and understanding of GHC Interface documents on ID Cards, Fee Schedules,

and Provider XML Process.

Documentation and understanding of MedImpact Type 12, Type 23, Type 42, and Type 54

documents.

Documentation and understanding of Envision documents.

Testing of Solutions for ika clients

Code X Inc, Richmond VA February - August 2010

Business Analyst

Conducted feasibility studies, developed the project implementation plans, secured sign-offs.

Conducted requirements gathering sessions between stake holders and SME to analyze feasible

solutions and document the business requirements document (BRD).

Defined the project scope and metrics using Visio.

Conducted the working group meetings for status reports on tasks and bring up issues and risks.

Followed agile methodology in developing fixes and enhancements.

Elicited business requirements from stakeholders and develop system requirements along with

the corresponding Business Requirements Documentation (BRD).

Developed use case stories and test cases for the project and map these with the requirements

traceability matrix.

Managed and tracked the project deliverables against milestone schedules and provide project

scheduling updates to the project managers and sponsors.

Developed UAT Test Plans and post production operation reviews as well as the maintenance

manuals and procedures.

Project Manager February - August 2010

Overseeing the development of the SharePoint portal for organizational use for collaboration, and

business intelligence.

Conducted feasibility studies, developed the project implementation plans, secured sign-offs on

artifacts.

Conducted requirements gathering sessions between stake holders and SME to analyze feasible

solutions and document the business requirements document (BRD).

Defined the project scope and metrics using Visio.

Conducted the working group meetings for status reports on tasks and bring up issues and risks.

Followed agile methodology in developing fixes and enhancements.

Elicited business requirements from stakeholders and develop system requirements along with

the corresponding business requirements documentation.

Developed use case stories and test cases for the project and map these with the requirements

traceability matrix.

Managed and tracked the project deliverables against milestone schedules and provide project

scheduling updates to the project managers and sponsors.

Developed UAT Test Plans and post production operation reviews as well as the maintenance

manuals and procedures.

Quality Analyst Consultant to Transfield Services February – August 2011

Project workforce management responsibilities included combining the coordination of all logistic

elements of a project through a single software application called Kronos workforce central.

Planning and tracking of schedules and mileposts, cost and revenue, resource allocation, as well

as overall management of these project elements.

Created UAT cases to perform testing the front end for Project Workforce Management tool.

Worked with SMEs and stakeholders on requirement gathering and came up with the test

strategy to perform the UAT testing based on those requirements.

Worked on defect tracking and test management using the test management tools (Quality

Center).

804-***-**** Priyanka Dubey ********@*****.***

Collaborated and facilitated UAT prior to the transition phase. Provide BA support in the activity

with traceability matrices for the testing effort.

Developed use cases, activity diagrams using MS Visio and documentation in the form of the

Functional Specifications Document (FSD).

Updated the project plan on MS Project to reflect project status for accurate reporting and

controlling to the business stakeholders.

Worked with the business process owners and SMEs for accurate documentation and to

understand the business process workflows. Used MS Visio to document the flows.

Interacted with the business users as well as development team in elicitation and finalizing high

level business requirements and documentation of the Business Requirements Document (BRD)

Facilitated meetings and Conference Room Pilots (CRP) in the resolution of issues and elicitation

of requirements. Involved remote presentations using Lotus Notes.

Sears Holdings Corporation, Virginia Beach, VA 2009

Softlines Assistant Manager

Workforce management of associates to increase productivity and sales.

Supervised the visual display and merchandising of soft lines department.

Analysis of behavioral tendencies to help train associates in compliance with business demands.

Boatwright Memorial Library, Richmond, VA 2006-2008

Student Consultant

Responsible for monitoring the opening and closing of the library.

Managed library student assistants and ensured smooth operations of the front desk.

Customer Service - principal service provider to library patrons in efficient and effective manner.

Effort Management – division of labor amongst assistants.

EDUCATION:

Masters of Liberal Arts, University of Richmond, Richmond VA August 2008

College: Arts and Sciences

Degree: Public Policy and Social Issues

Bachelors of Arts, Old Dominion University, Norfolk, VA June 2006

Major: Economics Minor: Political Science

Related courses: International Economics, Econometrics, Money and Banking, International

Politics and communications

PROFESSIONAL HONORS AND AFFILIATIONS:

Pre-Law Association, Old Dominion University, Norfolk, VA

President 2004-2005

Organized events such as panel discussions on law and politics and visits to various law schools

such as George Washington and George Mason University Law.

During this year, the Pre-law Association won the award for the most improved association at Old

Dominion University.

Events Chair 2003-2005

As Events Chair Responsible for finding community service work for those potential law school

students looking to increase their odds of admissions.

Made room reservations for the weekly meeting and corresponded with the events management

office and the catering department.

Virginia Commonwealth Attorney’s office, Norfolk, VA 2003- 2004

Communicated with victims to write the summary case brief for prosecutors

Gained experience in courtroom procedures

South Asian Student Association, University of Richmond 2006-2008

Organize the annual festival for the association.

Duties consisted of choreographing Indian dances in the show, help on setup day, and decoration

of event room.

804-***-**** Priyanka Dubey ********@*****.***

RESEARCH:

“Indian Prospective on the Rise of China”, University of Richmond 2008

Research conducted in Mumbai and Delhi, India, under the guidance of Professor (Dr.) Vincent

Wang, Associate Professor of Political Science and International Studies.

Interviewed industry specialists such as the CEO of Apple constructions and various managerial

position personals in Mumbai and scholars in the field of India and China relations in comparison

to India and United States relations or India, China, and Taiwan trade, in Delhi.

Study Abroad, Old Dominion University 2005

Participated in the global economics completion held in China and Korea.

The contrast between the finance provided to physical appearance of one city in China and the

high variability in standard of living throughout China, sparked my interest in the study of India

and China.

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