Customer Service Manager
Resume:
Billy Taylor
Fairmont, WV *****
**********@*****.***
Objective
To obtain a position that will allow me to gain full experience working
with a diverse and challenging population of clients and enabling me to
obtain my fullest potential.
Education
Bachelor of Science Degree in Business Administration, 2006.
West Virginia Wesleyan College, Buckhannon, WV.
Associate of Science Degree in Graphics Technology, 2004.
Fairmont State College, Fairmont, WV.
Work Experience
Sales Manager, Hart Office Solutions (Toshiba Dealer)
December 2009-Present
. Manage over 250 current customer accounts throughout West Virginia
. Cold call and develop new customer accounts throughout the state
. Demonstrate Multi-Functional Copier Systems
. Assist in installing, servicing, and sometimes on the delivery of the
product
Store Manager, Alcon LLC.
June 2008-March 2009
. Provide leadership and direction for employees at Alcon's local Resale
center
. In charge of sales, maintaining inventory, equipment, safety of my
employees, and customer service.
. Responsible for financial balances at the end of the day and making
sure everything at the center is locked up and everything is in normal
working order.
Telemarketing Salesperson, Civic Development Group
March 2000-May 2008
. Cold called patrons to ask for assistance for numerous organizations
such as Fraternal Order of Police, Paralyzed Veterans, and American
Cancer Society
. Ability to control a computer operated phone dialing system
. Worked mostly part time during the evenings, weekends, and holidays
Computer Skills
Experienced in Microsoft Word, Word Perfect, Excel, Access,
PowerPoint, and Photoshop
*References available upon request
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