High School Technical Support

Erin Smith

*** *. ***** **** *******, Detroit Michigan 48202

586-***-****. ****.*****.*******@*****.***

PROFESSIONAL EXPERIENCE

C & IT Help Desk Detroit Michigan October 2011 Current

Support Technician

Provide quality technical support for staff and students

Execute prompt fixes on technical issues

Update files and documents

Sears Roebuck Roseville Michigan June 2011 December 2011

Cashier

Ring Customers

Provide quality service and satisfaction to customers

Stock Shelves and Clean Store

Caffe Far Bella St. Clair Shores Michigan February 2011 July 2011

Barista

Create coffee drinks and sandwiches

Take orders

Clear tables, wash dishes

EDUCATION

High School: East Detroit High School

• Graduated 2011

• Class of 2011 Student Council Treasurer

• MSVMA State Ranking of 1

Special Skills: Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Photoshop, answering mulit line phones, 75

wpm, basic sign language.

REFERENCES

Geoffrey Sperl: 313-***-****

Shereese Thomas 313-***-****

Rigo Reis 313-***-****

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