Customer Service Medical Assistant

Juliana Guzman 815-***-****

**** ******** **.

***************@*****.***

Joliet, IL 60435

Objective

To obtain a position as a Medical Assistant in the healthcare field where I

can utilize my skills and training.

Education

Medical Assistant March 2010

Everest College

Burr Ridge, IL

Languages

Bilingual and fluent in English and Spanish

Clinical Skills

CPR Certified Injections

Universal Safety Precautions Bandaging

Vital Signs (Temp, Pulse, Respiration, BP) Autoclave

Medical Terminology Phlebotomy

Various Lab Procedures EKG

Patient Preparation Urinalysis

Pharmacology HIPAA trained

Staple/Suture Removal OSHA trained

EMR

Administrative Skills

Appointment Scheduling Office Finance

Medical Records Filing

Front Desk Reception Charting

Medical Insurance and Collection Patient Care

ICD-9 Coding Medical Billing

Insurance Verification Microsoft Office

Experience

Kidney Care Center 04/2010-03/2012

Medical Assistant/

Executive Assistant

Communicated patient needs and concerns to the appropriate person.

Faciliated patient care and communicated M/A assessment to the physician

group.

Perform admininstive tasks and clinical tasks to support the physician and

client.

Assured safe medication administration adhered to the policies and

procedures at the clinic level and the state level.

National City Bank 02/07-01/10

Customer Service Representative Plainfield, IL

Duties Include: Implemented quality customer service to existing and

potential customers by accurately processing transactions and actively

promoting bank products.

Contact this candidate