Customer Service Medical

Yarely Casillas

***** ****** ******, ***. #**

Inglewood, CA 90304

Cell: 310-***-****

Home: 424-***-****

E-mail: **************@*****.***

OBJECTIVE:

Seeking a position in the area of Medical Billing/Coding/Collections where I can apply my training, bilingual skills and experience to benefit the facility.

AREA OF SKILLS AND KNOWLEDGE:

Medical Biller/Collector

EAMS Case Search

Medical Front Office

Medical Terminology

Managed Care Software

ICD-9/CPT Coding

Basic Human Anatomy

HCPCS Manuals

Workers’ Compensation

Medicare/Medicaid

Personal Injury

Dental Billing

Patient Scheduling

Computer Literate

Bilingual: Fluent in Spanish & English

EXPERIENCE:

Lawndale Orthopedic Group Lawndale, CA

Medical Biller ~ Extern 2012

• Experienced in the area of collections.

• Processed and handled collecting, posting and managing account payments.

• Processed patient(s) billing, statements and reimbursement claims.

• Called lawyers to verify patient’s status.

• Looked up Case search on EAMS for upcoming court dates or settled cases.

• Called insurance companies to identify the patient’s adjuster.

• Forwarded medical reports and billing statements.

• Posted billing and data.

• Verified insurance accountability.

• Calling patients to verify appointments.

• Assisted with the day-to-day operations such as answering phones, filing, making copies, etc.

Marshalls Inglewood, CA

Customer Service 2011

• Immediately greet all customers with a smile.

• Interacted with customers directly and quickly; in a manner that promoted the highest level of customer service.

• Provided customers with assistance on merchandise, always ensuring his/her satisfaction.

• Maintained inventory, as well as stocked and displayed sales merchandise.

• Developed the ability to work in a fast-paced atmosphere.

EDUCATION:

Newbridge College Santa Ana, CA

Medical Billing/Coding/Collections 2012

Westchester AEWC Los Angeles, CA

High School Diploma

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