Customer Service Manager
Resume:
KRISTINA J REYNOLDS
1548
Lakewood, CA 90712
******************@*****.***
OBJECTIVE
To obtain a position with a reputable company where I can utilize my
previously obtained experience and knowledge in sales and customer service.
WORK EXPERIENCE
General Manager
2/2008-6/2012
Client Service Coordinator/Assistant
Duties included but are not limited to the following:
. Executive Suites Daily operations including
. Provide excellent customer service
. Conducted monthly billing, reports and set-up in Quick Books
. Perform set-up of client offices as needed
. Trouble shot all phone services and IT issues
. Set up meetings and catering as needed
. Other duties as needed
Manager of Shutter Department
1/2008 - 2/2008
Remedy Blinds
Duties included but were not limited to the following:
. Supervised the production shutters assisting with production duties as
needed
. Assist with billing as needed
. General office duties including but not limited to filing, faxing,
scanning and coping documents
. Other duties as needed
Customer Service /Production manager/Outside sales
3/1990 - 8/2007
Sterling Window Products
Duties included but were not limited to the following:
. Supervised installation and shipping department for a custom wooden
shutter company.
. Coordinated all installation appointments and repairs
. Provided excellent customer service and handle all customer complaints
and service issues
. Data entry of various information
. Conduct outside sales calls that include measuring, designing and
completion of final sales.
. Managed the paint department
. Organize orders to be prepped and painted
. Responsible for ordering all paint and supplies for multiple
departments
EDUCATION
Lakewood High School
High School Diploma
L'Oreal Beauty School
Vocational
REFERNCE:
Available upon request
Contact this candidate