Jayne R. Edwards
Northville, Michigan *****
Phone: 248-***-**** E-mail: *********@***.***
OBJECTIVE: Seeking a position as an Administrative Assistant, or Customer
Service Representative to utilize my highly developed Organizational, Sales, and Customer Service skills to assist and support the Company in managing and maintaining their
current Client Base. To help the Company strive to attain new Clients, and to help them grow and prosper by consistently providing excellent Customer
Service.
EMPLOYMENT HISTORY:
AARON BUILDERS, INC: Northville Twp, MI 2009 - 2010
Office Manager (Staff of 15) & Supervisor of Administrative Department
(Staff of 2): Responsible for all daily activities related to the business of General
Contracting and Restoration. Assisted Accounting Department in collections
of past due revenue and A/R. Monitored/audited job duties of all 15
employees. Responsible for making sure the Company was in compliance with
all Certifications, Licenses, and Insurances required doing business as a
General Contractor/Builder. DASH Accounting/Management Software, Microsoft
Office Suite. Accomplishment: Instrumental in collecting $95,000 in past
due customer accounts.
HARBOUR VILLAGE APARTMENTS: Northville Twp, MI 2003 - 2008
Office Manager of 168 Apartments / Sales / Leasing Consultant / Assistant
to Resident Manager: Show apartments to potential residents. Coordinate contractors and
maintenance calls for 168 apartments. Process resident rent payments, requests or complaints.
CAMS/YARDI Accounting Software, Microsoft Office Suite. Accomplishment:
My sales expertise kept the property 98%-100% full at all times.
DILLION & DILLION, P.L.C.: Plymouth, MI 2001 - 2003
Legal Assistant / Office Manager: General office duties, billings, payroll.
Administrative Assistant to the Paralegal Secretary and two Attorneys.
Timeslips Accounting Software, Microsoft Office Suite
BETTER LIVING SERVICE: Plymouth, MI 2000 - 2001
Property Manager: Managed 11 Condominium Sites. Coordinated contractors,
maintenance calls, developed budgets and financial reports. Supervised Board of
Directors monthly and annual meetings for all 11 properties. Project
Manager Accounting Software, Microsoft Office Suite
GREAT! TRAVEL SERVICE: Livonia, MI 1997 - 2000
Owner / Travel Agent / Sales / Office Manager (Staff of nine agents.):
Payroll, A/P, A/R. Sales of airline, hotel, and car rental reservations, tour packages, cruises, and other travel related products. Worldspan, Datas II, and Sabre Airline Reservations Software, Microsoft Office Suite
BRIAN STACEY, ATTORNEY: Plymouth, MI 1996 - 1997
Legal Assistant / Receptionist: General office duties, billings.
Administrative Assistant to the Paralegal Secretary and four Attorneys. Word Perfect Software
AAA TRAVEL AGENCY: Plymouth, MI 1984 - 1996
Travel Agent: Sales of airline, hotel, and car rental reservations, tour
packages, cruises, and other travel related products. Coordinated and participated in
shopping mall Travel-Fashion shows. Apollo Airline Reservation Software
EDUCATION:
CONLIN-HALLISEY TRAVEL SCHOOL: Ann Arbor, Michigan
Travel / Hospitality / Sales
NORTH OLMSTED HIGH SCHOOL: North Olmsted, Ohio
Business Administration Curriculum