Jayne R. Edwards

Northville, Michigan *****

Phone: 248-***-**** E-mail: abqysw@r.postjobfree.com

OBJECTIVE: Seeking a position as an Administrative Assistant, or Customer

Service Representative to utilize my highly developed Organizational, Sales, and Customer Service skills to assist and support the Company in managing and maintaining their

current Client Base. To help the Company strive to attain new Clients, and to help them grow and prosper by consistently providing excellent Customer

Service.

EMPLOYMENT HISTORY:

AARON BUILDERS, INC: Northville Twp, MI 2009 - 2010

Office Manager (Staff of 15) & Supervisor of Administrative Department

(Staff of 2): Responsible for all daily activities related to the business of General

Contracting and Restoration. Assisted Accounting Department in collections

of past due revenue and A/R. Monitored/audited job duties of all 15

employees. Responsible for making sure the Company was in compliance with

all Certifications, Licenses, and Insurances required doing business as a

General Contractor/Builder. DASH Accounting/Management Software, Microsoft

Office Suite. Accomplishment: Instrumental in collecting $95,000 in past

due customer accounts.

HARBOUR VILLAGE APARTMENTS: Northville Twp, MI 2003 - 2008

Office Manager of 168 Apartments / Sales / Leasing Consultant / Assistant

to Resident Manager: Show apartments to potential residents. Coordinate contractors and

maintenance calls for 168 apartments. Process resident rent payments, requests or complaints.

CAMS/YARDI Accounting Software, Microsoft Office Suite. Accomplishment:

My sales expertise kept the property 98%-100% full at all times.

DILLION & DILLION, P.L.C.: Plymouth, MI 2001 - 2003

Legal Assistant / Office Manager: General office duties, billings, payroll.

Administrative Assistant to the Paralegal Secretary and two Attorneys.

Timeslips Accounting Software, Microsoft Office Suite

BETTER LIVING SERVICE: Plymouth, MI 2000 - 2001

Property Manager: Managed 11 Condominium Sites. Coordinated contractors,

maintenance calls, developed budgets and financial reports. Supervised Board of

Directors monthly and annual meetings for all 11 properties. Project

Manager Accounting Software, Microsoft Office Suite

GREAT! TRAVEL SERVICE: Livonia, MI 1997 - 2000

Owner / Travel Agent / Sales / Office Manager (Staff of nine agents.):

Payroll, A/P, A/R. Sales of airline, hotel, and car rental reservations, tour packages, cruises, and other travel related products. Worldspan, Datas II, and Sabre Airline Reservations Software, Microsoft Office Suite

BRIAN STACEY, ATTORNEY: Plymouth, MI 1996 - 1997

Legal Assistant / Receptionist: General office duties, billings.

Administrative Assistant to the Paralegal Secretary and four Attorneys. Word Perfect Software

AAA TRAVEL AGENCY: Plymouth, MI 1984 - 1996

Travel Agent: Sales of airline, hotel, and car rental reservations, tour

packages, cruises, and other travel related products. Coordinated and participated in

shopping mall Travel-Fashion shows. Apollo Airline Reservation Software

EDUCATION:

CONLIN-HALLISEY TRAVEL SCHOOL: Ann Arbor, Michigan

Travel / Hospitality / Sales

NORTH OLMSTED HIGH SCHOOL: North Olmsted, Ohio

Business Administration Curriculum

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