Quality Manager
Resume:
SUNIL KUMAR DAS
Oman. e mail ***********@*****.**.**
GSM +968-********
Seeking senior level assignment in Operations
(Proficiency in… Quality and Process Control, Raw Materials selection & sourcing, Plant &
Operations management,,, Research & Development, ISO implementation,Manpower
selection, Project Planning & implementation)
An accomplished Plant Professional offering over 20 years of rich experience in Wall Tiles,
Floor Tiles, Glazed Porcelain tiles, Vitrified tiles (Technical Porcelain)
A highly motivated team leader with demonstrable communication, problem solving and
analytical skills; A Quality Savvy approach with commitment to Quality.
Strong believer of Systems, Systematic Approach & Cost Focus/ Value Addition; streamline
systems & procedures for effective inventory control to ensure ready availability of materials
in order to meet the production targets.
Stabilizing product specification and its implementation throughout the process
Continuous approach to upgrade the quality of the products with multiple trial and development
strategies and reduction of waste
Ensuring and implementation of quality standards and ensure adherence to quality standards
(ISO 9001 2008) and maintain all related documents and continuous follow up for
improvement
Involved in the ISO audit in different implementation stages to final certification as well as
yearly audit inspection.
Implementation of QUALITY CONTROL procedures and systems to maintain the company
standard and quality improvement
Efficiency analysis of each department to monitor the performance of the employees and
machines
Coordination with each section to ensure the utilization of full capacity and good quality
Domain expertise in Raw material analysis,its commercial evaluation,process control
Handled the project since project conceptualization stage as well
Worked in several companies since project stage and successful started production in full
capacity with good quality
Overall experience from Project, raw material selection to final production as well as
technical support to Marketing team and Projects.
Responsible for customer complaints and their solutions with full satisfaction
Worked with senior management for the developments of innovative products, Designs and
process as per market demands
Visited several areas and mines for raw material exploration procurement and sourcing.
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Setup laboratories in several industries as per process and production requirement for raw
material testing and final product testing
Well versed with the laboratory equipments and its operations
Manpower planning and their systematic placement as per their skills and regular monitoring
of their performance
Maintaining production targets with high standard of quality with minimum downtime
Brand management and active participation in tile nomenclature as well as catalogue
designing
Troubleshooting in the process and quality
Skilled in selection and negotiation with suppliers on the basis of quality and supply terms.
Well versed with plant construction, erection, commissioning of machines and successful startup
PROFESSIONAL EXPERIENCE
Oman Porcelain Co. SAOC. (Sultanate of Oman)
Technical Manager (1st August 2008 Onwards)
Company Profile: The Company is first Glazed Porcelain Tile producer in the country.
Responsibilities and
Key Result Areas:
Directly reporting to General Manager
•
Responsible for Operation of the plant
•
Maintaining production targets
•
Increasing production by increasing cycle of different sections based on trial and test of all
•
parameters
Established a proper maintenance plan to reduce downtime
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Proper plan to reduce utility consumption per square meter
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Managing product and size change based on marketing demands
•
Stabilized standard specifications and process parameters for each sections and ensuring its
•
effective implementation
Incoming Body raw materials and samples approval on the basis of laboratory analysis
•
Designed and structured all process formats for all sections to be followed on hourly /shift/daily
•
basis
Takes up random inspection of material in process in order to minimize product defects.
•
Made effective plan and strategy to reduce wastage in each section
•
Directs inspection of finished tiles in order to ensure that the quality requirements/standards
•
are met and also to maintain related records.
Set standard for sorting and its strict implementation
•
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Coordinating Quality Control related activities with various departments.
•
Maintaining confidentiality on information pertaining to the image of the company.
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Follow all the required certifications for the product quality requirements.
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Helping to develop leader ship qualities and team work in the staff.
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Providing guidance and technical assistance to the Quality Control staff for regular operations
•
and quality control aspects.
Giving training to production and Q.C staff on latest requirements on quality control measures
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and standards and keep them updated.
Preparing reports for the management pertaining to inspections, rejections etc.
•
Preparation of efficiency reports for each section to monitor their performance.
•
Organizing daily quality and process meetings with section heads to discuss the problem
•,quality issues and improvement possibilities
Also preparing quality and production reports for Board of directors.
•
Reduced body cost by replacing expensive raw material with laboratory trials and industrial
•
trial.
Got success in application of local clay for body formulation,which reduced production cost,
•
other trials are going on to reduce the more cost.
Guidance for quality related problem and its immediate rectification
•
Meetings and contacts with new potential suppliers
•
To Attend on all customer complaints and provides feedback to the management regarding
product and reviews measures to rectify the same in co ordination with production, sales and
marketing personnel
Accomplishments:
Working since project conceptualization stage
Was associated with project activity related to raw materials exploration all around Oman as
well as sourcing best quality raw materials from other countries.
Visited locations for raw material survey and sample collection for further testing in
coordination with the experts of Ministry of Commerce & Industry
Coordinating with SACMI regarding raw material testing analysis and product development.
Successfully completed the plant commissioning and started production with full capacity.
We got success in locating the raw material location in Oman for our production
Successfully completed the plant erection and commissioning and started production
Comet Granito Ltd., Morvi (Gujarat) INDIA
Deputy General Manager(Operations)
(Mar. 2007 – July 2008)
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Manufacturer of Technical Porcelain Tiles (Vitrified Tiles) in the size range of 600x600
mm to 900 x 900 mm
Responsibilities:
Led the Plant team members and their proper placement in the organization
Reported to the Managing Director and Plant Director
Successfully launched the 600x600 mm size in different designs confirming to the ISO 9001
STANDERD
Established standard laboratory with all process and research test facility
Implemented and maintained Quality Assurance system in the company
Overall responsible for the laboratory and Q.C./Process control
Cost of the product was reduced by replacement of the costly raw materials and production
enhancement.
Maintained good quality with low percentage of wastage.
Troubleshooting
Successfully implemented ISO Quality Management System
Responsible for raw material procurement
Maintained regular coordination with vendors for timely procurement of materials at favorable
terms to ensure smooth production.
Oversaw planning of schedules for procurement of consumables, Capital equipments, Raw
materials & Fuels; also handled localization of Imported raw material while taking import duty
benefits
Efficiently handled production orders by designing, implementing/ monitoring of process
Attended marketing complaints and settled the problems with full satisfaction.
Accomplishments:
Developed body mix with less Imported Raw materials
Attended several customer complaints and satisfied the customer
Launched 900x900 mm within three month of start of production
Achieved Good quality and response from market
Continuous improvement by implementation of Q.A system
Training to subordinates, time to time to improve the quality and process
Worked since construction and erection stage of the plant ( Project)
Looked after the construction and erection of the plant and machinery as per the layout and
design
Responsible for timely execution of the project work and Machinery erection
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Kaneria Granito Ltd., Bharuch (Gujarat) INDIA
Deputy General Manager (Technical)
(May 2006 – Feb. 2007)
Manufacturer of Technical Porcelain Tiles(Vitrified) in 60x60mm,900x900mm
Responsibilities:
Responsible for the project construction and erection of machines.
Leaded the technical team
Established standard process parameters for each section for smooth production
Monitoring of all raw material testing and approval
Led the project and production team members; reported to the General Manager and
Chairman cum Managing Director (CMD)
Ensured implementation of specifications for all process as well as final product
Implemented ISO Quality Management System
Maintaining the standard production targets with highr quality
Regular monitoring for good quality,low wastage and higher production
Trouble shooting
Coordination during Calibration of all process equipments
Analysis and assessment of all process to determine their efficiency
Attended customer complaints and coordinated during their plant visit
Involved in the product promotion and launching activity
Accomplishments:
Oversaw Raw Materials planning, procurement and sourcing including Local & Imported
Purchase.
Conducted group and weekly interviews for selection of technical /production employees
Launched production successfully with good quality
Century Tiles Ltd., Himmatnagar (Gujarat) INDIA
Plant Manager (July 2004 – May 2006)
Manufacturer of Glazed Porcelain Tiles and Ceramic Tiles in the sizes of 30x30
mm,40x40mm,50x50mm,60x60mm,30x60mm
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Responsibilities:
Joined the company during construction and erection of machines
Looked after the machine erection and commissioning
Led the plant team members; reported to the Plant Director and MD
Overseeing entire manufacturing and quality control functions in the company
Set and implemented production and quality parameters as per standard
Implemented the Q.A. system
Launched the production successfully with good quality
Regular trial and development for cost reduction
Trouble shooting related to quality and production
Sourcing and approval of raw materials based on the test reports and cost.
Approval of the sample tiles for production schedule
Appointed Management representative for implementation of ISO certification
Successful Implemented and certified ISO 9001 2000 quality system
Inventory control for raw materials and consumables.
Interview for new recruitments
Oversaw Materials Planning (Local & Imported), Product Costing, Negotiation with suppliers,
development of new designs and Daily MIS Reporting.
Conducted daily technical meetings to monitor the status of the daily production and quality
Given training time to time to subordinates to improve their skill and effectiveness.
Attended and managed marketing complaints and responded to builders and project peoples.
Coordinated with marketing team during new project approvals and convinced builders
regarding our product and quality among other competitive companies product.
Growth Path:
Joined as QC Lab. Manager and promoted as Plant Manager for looking overall operation of the
plant
Accomplishments:
Reduced the product cost by application of low cost raw materials from suitable source.
Replaced the imported glaze material with local materials without affecting the quality
Certified ISO 9001 2000 after launching of the product.
Got success in solving several quality related problems and reduced customer complaints by
continuous improvement and follow up
Used body /glaze wastages in production to reduce the cost
Effectively implemented quality system to reduce the wastage and improve the quality.
Achieved the set targets with total team effort.
Achieved higher production and quality by changing parameters
Promoted to the post of Plant Manager from QC/Lab manager on seeing my all round
performance
Resume of Sunil Kumar Das/ Page 6 of 10
Orient Ceramic & Industries Ltd, Sikandrabad (UP) INDIA
Sr .Technical Assistant,Q.A. (Mar. 1999 – July 2004)
Company was incorporated in 1977 as a public limited company with an installed
capacity of 14 million sq.meter per annum.
Manufacturer of Wall Tile, Floor Tile, Porcelain Tile and Third firing Decorative tiles,
Borders, Motifs
Company has been accredited with ISO 9001:2000, ISO 14001 and ISO 18001 certificates
for quality control and management systems.
Responsibilities
Overall management of the floor shop Q.A SYSTEM
Quality analysis for continuous improvement in all areas of operations .
Developing new process concepts for production optimization,yield improvement and
formulating guidelines for the sequencing of manufacturing activities on the floor shop process
Maintaining the ISO 9001 parameters.
Regular trial and development for cost reduction
Approval of raw material based on the test reports.
New trial and development of tile body
Fault analysis and its immediate correction
Preparation of Plant report for Managing Director
Implementation of ISO 9001 2000 quality system
Member of the CORE GROUP to improve the quality and production.
Visited several projects for attending complaints and giving technical support
Accomplishments:
Achieved the quality and production targets
Reduced the wastage, production losses and online breakage with core group members
Got success in solving several quality related problems
Used body /glaze wastages in production to reduce the cost
Effectively implemented quality system to improve the quality.
M/S.MAHASHAKTI SUPER CEMENT, Ramgarh (Jharkhand) INDIA
Sr .Technical Assist. (Oct. 1996 – Mar. 1999)
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Manufacturer of Industrial Acid Proof Porcelain Tiles, slabs, shapes, Refractory and
cement
Responsibilities
Overseeing Raw material testing and analysis and sourcing
Looked after Raw material processing by different machines
Developing new product as per specification
Raw material selection by visiting mines.
Regular trial and development for cost reduction
Coordination during inspection of the product before shipment
Implementation and follow up of SQC
Coordinated during quality inspection,sampling and testing
Approval of raw material based on the test reports
Accomplishments:
Achieved success in developing new products specified by the industries by application of
good quality raw matreials
Visited several Steel, Copper, Chemical, cement and other big industries for application of the
products, this given me the bigger exposure of the industrial working and know how about
different products and its application.
Got success in solving several quality related problems and complaints
Mineral Processing Works, Ramgarh (Jharkhand) INDIA
Technical Assistant, Q.C. (Sep. 1993 – Sept 1996)
Manufacturer of Industrial Acid Proof Porcelain Tiles, slabs, shapes, Refractory
Responsibilities
Overseeing Raw material testing and analysis
Final Product testing and batch sampling
Looked after Raw material processing by different machines
Developing new product as per specification
Raw material selection by visiting mines.
Regular trial and development for cost reduction
Coordination during inspection of the product before shipment
Approval of raw material based on the test reports
Resume of Sunil Kumar Das/ Page 8 of 10
Preparation of inspection .test reports
Sampling as per quality plan
Accomplishments:
Developed new products specified by the industries
Learned all kind of Ceramic raw material testing and analysis
Got success in solving several quality related problems
Used cheaper material to reduce the product cost
TRAININGS & CO CURRICULAR ACTIVITIES
In Inspection and Quality Control from FTI,Jamshedpur,India, under Directorate of
Employment and Training,Govt .of India
Presented and published research paper on FLY ASH in National Seminar for Environment
Proficiency in MS OFFICE
PROFESSIONAL QUALIFICATIONS
Post Graduate Diploma in Business Management PGDBM
M.Sc. (Master of Science in Geology ), Ranchi University with First Class (1992)
B.Sc.(Hons in Geology.) from St. Columba’s College, Ranchi University with First Class
(1990)
PERSONAL PARTICULARS
Date of Birth: 18 May 1966
st
Passport Details: E 9532570
Languages Known: English, Hindi
Marital Status : Married
Driving licence : INDIA, OMAN
PERMANENT ADDRESS
S/O – Kamal Narayan Das
Sumitra Sadan
Bengali Tola, Gola Road
Resume of Sunil Kumar Das/ Page 9 of 10
Ramgarh Cantt. Jharkhand
INDIA ( Sunil Kumar Das )
Resume of Sunil Kumar Das/ Page 10 of 10
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