Customer Service Representative
Resume:
Valentine Brown
**************@*****.***
Norwalk, CA 90650
Customer Service
Seeking a challenging position in the customer service field with the
opportunity to develop new skills and utilize my abilities and experience
in a professional work environment.
. 7 Years of customer service experience
o Exceptional service and handling problems with grace and
finesse.
. Strong problem solving Skills
o Able to maintain focus in strenuous situations in order to solve
issues.
. Self motivated
o Focused on tasks with the objective to complete them efficiently
. Able to adapt to new responsibilities and tasks
o Able to adapt to new responsibilities and new departments
seamlessly
. Proficient Computer skills, such as:
o Microsoft Outlook
o Microsoft Word
o Microsoft Excel
o Word Processor 10-Key
Express Transportation, Los Angeles, Ca
February, 2011 - Present
Accounting
Job duties included working with the company accounts to insure that the
billing is done in a timely matter. Did weekly reports for the manger. Work
with the company account to make sure that their customers got taken care
of .To answer calls for customer service.
UPS Supply Chain Solutions, Carson, CA
September, 2007- Present
Customer Service Representative
Job duties included working with customers to ensure that their shipments
are shipped and delivered on time. This includes calling, emailing and
faxing customers to provide various information and documentation.
Deadlines need to be met to ensure satisfaction and timely service.
Gruga U.S.A. dba Novimex Fashion, Irwindale, CA
December, 2003- June, 2007
Customer Service Representative
Job Duties included basic clerical and administrative duties such as
answering all calls, sending emails and basic customer assistance.
Customer orders were also taken and help was provide for assembly of the
sold products.
Helpmates, Cerritos, CA September, 2002-
December, 2003
Temporary Customer Service Representative
Handled various customer service duties as temporary employee for multiple
companies.
DSL Transportation, South Gate, CA June,
2000- September, 2002
Data Control Clerk
The Job required the management of import shipments into the United States
from Asia. Shipment inventory was then allocated to major chain stores
such as Target, Wal-mart and Sam's Club. Data entry of the notifications
were then processed and the shipments were monitored via the Sobar system
to ensure timely delivery to the customer.
References Available Upon Request
Contact this candidate