DANIEL ARZOLA QUIROZ

**** ******* ****. *** ****, San Antonio, Texas 78250

210-***-****

abqype@r.postjobfree.com

SUMMARY

Results focused Professional with extensive experience with diagnostics & troubleshooting while achieving high-level performance. Demonstrated track record for turning around customer issues while maintaining good customer relationships, and working well with people.

EDUCATION, CERTIFICATION & SPECIAL SKILLS

System Programming Development Institute; Bachelor Degree in Certified Computer Programmer in Mainframe, Graduating in 1994.

Experience at Fisker Automotive developing & Testing Brake Software for an extended range hybrid vehicle.

Skilled in use of interactive software, Windows XP, Microsoft Office Excel and assembly hardware system.

Taught Microcomputer personal courses in application software.

Supervisory Management Skills, Managing a Fleet of Electric Vehicles and Personnel for U.S Postal Service.

Ford Motor Company Certified Electric Vehicle Technician.

Electric Hybrid Vehicle Technical support technician, Certified by the Ford Motor Company.

WORK EXPERIENCE

Fisker Automotive Inc, Anaheim, CA 4/2011 – 11/2012

(Technical System Engineer Chassis)

Design Release Engineer (DRE) for Electric Brake Control Module (EBCM) Software, and Hardware, including all chassis electronics documentation status. Analyze and interpret research results, report results to customers, and document findings in technical reports or papers. Develop new analysis methods and procedures as required to meet clients, supplier and manufactures. Modify standard characterization procedures and develop new custom test methods. Lead in contributing to problem definition and technical resolution of Braking system issues, also assisted in program and interface with all other related modules. Tested fuel tank temperature, cold chamber, and involve in the Witnessed European Brake and ESC testing ECE R13h. The North American Brake test equivalent is MVSS 135 for brakes and MVSS 126 for ESC. USA compliance is FMVSS, Canadian Compliance is CMVSS.

TRW, Irvine, CA 2/2011 – 4/2011

(Brake Engineer)

Responsible application software and hardware for the Electric Brake Controller Module (EBCM) updated. Design Release Engineer (DRE) for EBCM software release. Assist with all components for brakes installation, master cylinder and bleed systems, including diagnosing trouble codes and analyzing data for TRW supplier.

Triple E Automotive Services, Bemidji, MN 1/2010 – 2/2011

(Project Engineer)

Responsible for coordination of test programs and analyzing data for fleet vehicles for winter test season.

General Motors Corporation, Burbank, CA 6/2008 – 1/2010

(Fuel Cell Vehicle Engineer)

Responsible for flashing the latest software releases. Handled engineering and customer concerns. Installed new components for upcoming vehicles. Diagnosed and analyzed trouble codes for customer service. Managed service parts, systems, and track of material.

Xerox Corporation, Cerritos, CA 12/2005 – 6/2008

(Lab Technician)

Responsible for customer orders and operations with different types of copy machine equipment.

Troubleshoot and process of different types of copy machines. Installed hardware and software products (Riser cards, fire wire cards, fax mode and scanner kits, etc.)

Updated procedures for assembled products and organized location for new upcoming components.

Roush Industries Inc, Cypress, CA 9/1997 – 7/2004

(Electric Hybrid Technician Support (2003-2004)

For 3 months I was on assignment at the Ford Motor Company Plant in Kansas City to oversee the first 50 Hybrid Ford Escapes produced while monitoring quality control for the same Fleet of vehicles.

Lead Technician responsible for training new technicians and supporting the latest equipment, hardware and software programs, to increase efficiency and to foster more effective performance. Travelled about 80% throughout the city and state to help manage new routes, download data, and update new versions of software. Provided customers 24/7 technical support.

Visually presented and verbally communicated research findings collected; organized and analyzed data.

Participated in and organized special events for car shows and media events. Was recognized for performance excellence on many occasions.

(Supervisor Technical Support (2000-2003)

Managed over 20 locations for the U.S. Postal Service, supporting over 500 Electric Postal Vehicles, this included managing warranty work as well. Managed Lead Acid and Nickel battery Ranger Fleet. Attained an 80% customer service satisfaction rating, out ranking the U.S. Postal Service Maintenance Department and Dealership Service Facilities.

Used their New “Generation Star” (NGS) Test equipment on the vehicles. Monitored the battery control module for any temperature and power issues.

Handled engineering and customers concerns, which included warranty parts and service. Tracked invoices, inventory, and packaging, as well as, handling shipping and receiving.

Received very high ratings, including “Accident Free” several Safety Awards.

(Data Processing Brake Systems (1997-2000)

Developed a Durability Lab which used computer systems to monitor brake noise, vibrations, and shudder. Vehicles were driven on multiple drive routes for approximately 3 weeks, then data was analyzed, processed and reported out using organization charts, and graphs for engineering and ultimately for the customers.

Established a team to handle 2 to 6 months of testing at a multitude of different locations.

Worked with original equipment manufacturers (OEM) to implement new products and enhance an already successful outsourcing program.

Integrated Components Source Inc (ICS), Valencia, CA 3/1994 – 9/1997

(Computer Technician)

Responsible for customer sale orders, and testing for a variety of different types of computer hardware. Began the night shift for our international customers, which increased sales by 30%.

Maintained the mainframe system, installed software, configured hardware, analyzed failed equipment, and assembled the systems. Managed a multi-national procurement organization that purchased direct materials for hardware and software per customer demand.

Compton Community College, Compton, CA 12/1992 – 2/1994

(Computer Lab Assisted)

Acting Assistant instructor of the microcomputer laboratory, which included breaking down the course curriculum for the computer students to follow.

Prepared Lessons and instructed the advanced software classes.

Prepared and presented numerous technical reviews using PowerPoint.

Tutor for 3 major software applications (Excel, Word Processing and Windows).

Zinka Inc, Long Beach, CA 6/1990 – 9/1992

(Warehouse Supervisor)

Responsible for keeping track of invoices, inventory, shipping and receiving. Managed packaging of the products to customers and wholesalers.

References: David J. Elliott, Engineer Bill Stinnett, Manager Chassis

Triple E Automotive Services Fisker Automotive, Inc.

909-***-**** 949-***-****

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